P
PT Introvert Gracia International
Customer Support & E-Commerce Admin (Offline)
Skills
E-commerce WebsitesCustomer Support
2 months ago
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Important information
Contract type:
Freelance / Contract
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
11 August 2026
What they need
TANGGUNG JAWAB:
- Membalas DM dan komentar di seluruh media sosial
- Membalas chat pelanggan di marketplace (Shopee, Tokopedia, TikTok Shop)
- Mengecek order/penjualan yang masuk
- Melakukan pencatatan penjualan (Excel / Google Sheet)
- Menyusun laporan penjualan sederhana (harian)
KUALIFIKASI :
- Pendidikan minimal D3 (mahasiswa aktif dipersilakan melamar)
- Mampu mengoperasikan HP dan laptop
- Terbiasa menggunakan media sosial dan marketplace
- Memiliki kemampuan komunikasi yang sopan, jelas, dan responsif
- Mampu menggunakan Microsoft Excel / Google Sheet (basic)
- Teliti, rapi, dan bertanggung jawab
- Bersedia bekerja secara full offline
KRITERIA (NILAI PLUS)
- Pengalaman sebagai admin chat / customer support
- Terbiasa melakukan pencatatan order atau penjualan
- Memahami alur dasar order marketplace
- Bisa berbahasa inggris (basic)
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