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PT. Mora Telematika Indonesia Tbk
Customer Technical Support Leader
17 days ago
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Important information
Contract type:
Permanent
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
6 October 2026
What they need
Responsibilities
- Menangani proses upgrade & downgrade layanan customer sesuai prosedur
- Melakukan maintenance layanan customer dan memastikan terpenuhi sesuai SLA
- Bertanggung jawab terhadap incoming task hingga progress dan penyelesaian Customer Request
- Menjalankan preventive maintenance sesuai target yang telah ditentukan
- Membuat material stock, maintenance tools, dan weekly report
Requirement
- Pendidikan minimal D4/S1 jurusan terkait.
- Memiliki pengalaman 3 tahun di bidang yang sama.
- Mengerti tentang Jaringan, Ftth, Pengoperasian OTDR & Mengerti Mikrotik (Lebih diminati).
- Dapat menggunakan Ms. Office.
- Memiliki komunikasi yang baik & penganalisaan dengan baik.
- Membantu memelihara, mengelola, dan memperbaiki sistem TI.
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