P
PT. GARSINDO UTAMA TRACTORS
Product Support Manager
Skills
Sales OpsInventory Management
1 month ago
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Important information
Contract type:
Permanent
Location:
Sidoarjo, Sidoarjo Regency, East Java, Indonesia
Work mode:
Onsite
Published on:
18 September 2026
What they need
Deskripsi Pekerjaan :
- Memimpin dan mengelola Unit, Mekanik, dan Gudang untuk memastikan operasional berjalan optimal
- Menetapkan dan mengawasi target, standar kerja, serta KPI Product Support.
- Mengelola kesiapan unit, maintenance, spare part, dan inventory untuk mendukung kebutuhan operasional dan customer.
- Mengambil keputusan dan menyelesaikan kendala operasional maupun teknis secara efektif
- Mengevaluasi kinerja, efisiensi, dan kualitas layanan serta menyusun langkah perbaikan
- Mengelola pengembangan layanan after-sales dan kepuasan customer
Kualifikasi Pekerjaan
- Min. D3/S1 Jurusan Teknik Mesin atau relevan
- Pengelaman minimal 7 tahun di bidang Product Support Alat berat, dengan minimal 3 tahun di posisi Supervisor/Manager.
- Menguasai service, maintenance, troubleshooting & sparepart alat berat
- Memahami inventory control, service planning & after-sales support
- Memiliki leadership, problem solving & communication yang kuat
- Berorientasi target dan mampu mengelola tim
- Bersedia melakukan perjalanan dinas
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