Quality Engineer

Quality Engineer

Manufacturing Quality | Supplier Quality | Customer Quality

DuPage Machine Products | Quality Assurance | Bloomingdale, IL | Reports to Director of Quality

Position Overview

DuPage Machine Products is seeking an experienced Quality Engineer to lead customer complaint response, corrective action, supplier quality, and nonconforming product processes in a precision manufacturing environment. The role also supports inspection, PPAP, rework, and the ISO 9001 quality system while working closely with production, suppliers, customers, and Quality Assurance technicians.

Growth Opportunities

We are currently adding to our staff and bringing in new machines, creating opportunities for team members to develop their skills and grow with the company.

Key Responsibilities

Lead customer quality response: investigate complaints, coordinate with customers, suppliers, and internal teams, document corrective action responses, support customer audits, manage RMAs, and travel to customer sites as needed.

Lead corrective action and global problem-solving activities; facilitate quality meetings, assign follow-up actions, and track issues through resolution and continuous improvement.

Oversee nonconforming material and the Material Review Board (MRB), including disposition, rework methods, scrap and rework processing in Vantage, approval of reworked product, internal deviations, and Product Release Authorizations.

Partner with production to improve quality and productivity; interpret blueprints and print specifications, resolve dimensional and measurement-method questions, and follow up on malfunctioning gauges.

Manage supplier quality, including supplier audits, raw material returns, supplier debits, and supplier corrective actions.

Prepare and support PPAP submissions, including FMEAs, Control Plans, and process flow charts.

Maintain Operator Log Sheets, Oasis and SPC programs, Final Sheets, and Setup Sheets; program inspection equipment such as Oasis, Resec, Formscan, and Talyrond as needed.

Perform setup, incoming, in-process, and final audit inspections; complete SPC, process capability, and Gage R&R studies; train Quality Assurance technicians on documentation, measurement, and quality standards.

Support the ISO 9001 quality system and internal audits, prepare Certificates of Compliance, participate on the Management Team, recommend quality equipment, software, and training, support inspector development, reviews, and staffing recommendations, and help maintain a clean and safe work area.

Qualifications

Bachelor’s degree in Engineering or a technical field, or equivalent experience.

Three or more years of relevant experience preferred, including SPC, DOE, Cpk, product/process/material controls, measurement and test equipment, quality audits, and ISO 9001.

Knowledge of statistical process control (SPC), process capability studies, and measurement systems.

CQA and/or CQE certification preferred.

Proficiency with Microsoft Office and strong written and verbal communication skills.

Ability to learn quickly, adapt to changing priorities, and perform inspection and quality responsibilities effectively.

Work environment: Professional office with regular interaction in a manufacturing plant around moving machinery. Customer or supplier travel and outside training may be required. PPE is required in the plant.

Pay: $18.00 - $40.00 per hour

Expected hours: 40.0 – 56.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person