P
PT. Sinar Jernih Suksesindo
SERVICE QUALITY ASSURANCE
Skills
Testing & QA
16 days ago
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Important information
Contract type:
Freelance / Contract
Salary:
IDR 68,400,000 – IDR 72,000,000 / year
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
10 October 2026
What they need
- Melakukan validasi atas bukti-bukti layanan yang telah dilakukan oleh tim sales, delivery, collector, dan sebagainya.
- Melakukan pengecekan kualitas layanan tim secara acak kepada setiap toko untuk memastikan layanan diberikan sesuai prosedur perusahaan.
- Menyusun laporan kepuasan pelanggan di area masing-masing dan melaporkannya kepada Service QA Manager agar dapat ditindaklanjuti lebih lanjut.
- Menindaklanjuti feedback pelanggan yang disampaikan melalui customer service cabang.
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