P
PT Binajasa Sumber Sarana (BSS Recruitment)
Socmed Community Engagement
Skills
Community Management
2 months ago
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Important information
Contract type:
Freelance / Contract
Salary:
IDR 32,400,000 – IDR 33,931,116 / year
Location:
Yogyakarta, Yogyakarta City, Special Region of Yogyakarta, Indonesia
Work mode:
Onsite
Published on:
9 September 2026
What they need
- Mengelola social media community secara end-to-end, termasuk proses, tools, dan teknologi yang digunakan
- Monitor dan menganalisis driver complaints, sentiment, dan trending issues di social media
- Menangani pertanyaan, komentar, dan complaints driver melalui Facebook dengan memberikan solusi yang tepat
- Memantau sentiment dan memastikan Facebook Groups berjalan sesuai dengan community rules
- Berkolaborasi dengan stakeholders terkait untuk melaporkan dan menyelesaikan issues yang terjadi di social media
- Mengolah data dan insight untuk mendukung improvement driver experience
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