Quality Manager

Role Summary

The Quality Manager leads the quality function and a small team, owning the quality management system, audits, and corrective actions. This is a hands-on role: you will work directly with data, prepare quality reports for management, and act as the main quality contact for customers and suppliers when required.

Key Responsibilities

• Lead and develop a small quality team, setting priorities and providing day-to-day guidance
• Maintain and improve the quality management system (ISO 9001), including procedures, work instructions, and document control
• Plan and conduct internal audits, and support customer and external audits through to closure of findings
• Lead investigations ofnon-conformances and customer complaints, driving root cause analysis and corrective/preventive actions (CAPA)
• Collect, analyze, and trend quality data (e.g., defect rates, yield, returns, audit results) and present clear reports to management
• Perform hands-on inspections, verification, and process checks where needed
• Act as the quality point of contact for customers, handling complaints, audit requests, and quality reviews as required
• Evaluate and monitor suppliers, conduct supplier audits, and follow up on supplier corrective actions
• Work with production and engineering to prevent recurring issues and drive continuous improvement
• Provide quality and compliance training to technicians and operators

Requirements

• Diploma/Degree in Engineering, Quality Management, or a related field
• 3–5 years of relevant experience in quality assurance or quality engineering, preferably in manufacturing, semiconductor, or cleanroom environments
• Working knowledge of ISO 9001 and quality tools (e.g., 8D, root cause analysis, SPC); internal auditor certification preferred
• Comfortable handling data in Excel (or similar tools) and writing clear, concise reports
• Hands-on and practical, with the ability to work on the floor as well as lead a small team
• Good communication skills for dealing with customers, suppliers, and internal teams

The company provide precision cleaning and washing solutions for components of HDD, media cassettes, tray as well as medical devices and other medical devices and other components that require a high level of precision cleaning.