SOC Operator - Full time

SOC Operator - Full time

SOC Operator - Full time

Job Overview

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate

campus in Fremont, CA. This dual-function role splits time between active physical foot

patrols and managing the campus Control Desk—monitoring CCTV, managing automated

alarms, handling post dispatching, and controlling access systems.

• Schedule: Saturday & Sunday, 0600–1400
• • Schedule: Monday & Tuesday, 1400–2200
• Total Hours: 32 hours per week
• Pay Rate: $29.50/hr

Key Responsibilities & Operational Duties:

• Control Desk Operations: Monitor multi-screen CCTV camera systems, respond to

alarm panels, and operate the Lenel 9000 access control system in real time.

• Access & Badge Management: Process access permissions, manage badge

activity, and process electronic access requests.

• Dispatch & Communications: Answer incoming calls from interior guard posts,

site employees, and clients; dispatch patrol officers and field personnel

accordingly.

• Active Physical Patrols: Conduct thorough interior and exterior foot patrols across

campus facilities to identify safety hazards, security breaches, and policy violations.

• Incident Escalation & Reporting: Initiate formal emergency escalation procedures,

notify site leadership during critical events, and generate detailed electronic

incident reports.

• Customer Service: Maintain a professional, approachable demeanor while

enforcing site security rules and assisting visitors and staff