Junior IT Process & Tools Consultant – Internship

Quence, a TXT Group company, is among the Italian leaders in the Software Quality Assurance and Test Automation market, among the main dynamic, innovative and flexible companies that propose highly automated solutions modeled on the customer's business of every sector and size.

Junior IT Process & Tools Consultant – Internship:
TXT Quence, parte del Gruppo TXT, è alla ricerca di una figura di Junior IT Process & Tools Consultant da inserire in stage all’interno del proprio team in espansione.

La risorsa lavorerà a fianco di consulenti esperti e a diretto contatto con diversi clienti, supportandoli nell’analisi, ottimizzazione e miglioramento dei processi IT. Si occuperà inoltre della configurazione, personalizzazione e automazione di strumenti e piattaforme IT, partecipando alle attività di testing.

Il ruolo combina consulenza, analisi dei requisiti e configurazione tecnica, offrendo l’opportunità di sviluppare sia competenze nella relazione con il cliente sia esperienza pratica nell’utilizzo di tecnologie e strumenti negli ambiti IT Process Management, ALM, ITSM, DevOps e Test Automation.

The successful candidate will have the opportunity to:
Understand clients’ business context, processes, and needs through requirements gathering and analysis activities.

Collaborate with the consulting team to define solutions that address client requirements.

Configure and customize IT tools and platforms based on collected requirements.

Design and configure workflows, dashboards, automations, and other platform functionalities.

Identify repetitive or inefficient activities and contribute to their simplification and automation.

Support integrations between different tools and systems.

Assist with Quality Assurance (QA) activities, from test case definition to execution and result validation.

Contribute to the design and implementation of Test Automation solutions.

Participate in testing, troubleshooting, and solution documentation activities.

Develop scripts to automate tasks and testing processes.

Support user training and solution adoption initiatives.

Collaborate with consultants and clients throughout the various phases of project delivery.

Technical skills required:
Basic IT knowledge.

Basic understanding of the Software Development Life Cycle (SDLC).

Basic knowledge of software testing principles and methodologies.

Basic scripting and/or programming skills.

Familiarity with digital tools and technologies.

The profile is complemented by strong communication and active listening skills, a customer-oriented approach, analytical and problem-solving abilities, curiosity and a willingness to learn, a strong teamworking attitude, attention to detail, proactivity, flexibility, and adaptability.

Education: Diploma or degree in computer science.

Why Choose TXT?

Career opportunities in a rapidly growing and profoundly changing company with young, international staff;

Permanent contract;

Training on business-related topics;

Teamworking: Opportunity to collaborate with highly talented and passionate people in a highly professional development process;

Hybrid work mode;

An initial 6-month extracurricular internship opportunity that could serve as a springboard to a successful career, with a monthly stipend of €800.

Position open to candidates regardless of gender, in accordance with Legislative Decree 198/2006. The company promotes equal opportunities and values diversity in all its forms.

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