Operations Support Manager

【About the Role】

We are looking for an experienced Operations Support Manager to support the effective operation and continued development of Xiaomi EV’s European organization.

This role combines office operations, project coordination, asset management, and cross-functional business support. You will work closely with teams across Europe and global headquarters to ensure key initiatives are executed efficiently, operational processes are well structured, and local requirements are appropriately addressed.

【Key Responsibilities】

Office & Administrative Operations

1. Oversee day-to-day operations of the European office, including facilities, administrative services, and logistics.
2. Develop, implement, and continuously improve office management processes, systems, and guidelines.
3. Manage office procurement, suppliers, service providers, and related cost controls.
4. Ensure office operations comply with applicable local laws, regulations, and internal requirements, including areas such as health and safety, security, and environmental standards.
5. Coordinate office events, employee activities, and other organizational initiatives.

Project Management & Coordination

1. Act as a project management lead for selected strategic initiatives across the European organization and drive projects toward timely completion.
2. Coordinate cross-functional collaboration between European teams and global headquarters.
3. Establish project timelines, track milestones, identify dependencies, and provide regular progress updates.
4. Support end-to-end management of selected commercial projects, including business-term coordination, contract review, legal alignment, execution, and documentation.
5. Identify project risks and dependencies at an early stage, provide appropriate escalation, and coordinate resolution with relevant stakeholders.

Asset Management

1. Manage the full lifecycle of fixed and intangible assets across the European organization.
2. Maintain accurate asset records and coordinate regular inventory checks.
3. Oversee asset procurement, allocation, maintenance, transfer, and disposal processes.
4. Develop and maintain appropriate asset management standards and controls.
5. Monitor asset-related costs and identify opportunities for operational efficiency.

Cross-functional Business Support

1. Work closely with Network Development, GTM, Marketing, Legal, Finance, and other functions to provide operational and project support.
2. Coordinate administrative and operational requirements across departments.
3. Support cross-functional coordination related to compliance, legal, finance, and other business processes.
4. Help establish efficient ways of working across the growing European organization.

【Requirements】

1. 5+ years of experience in operations management, business operations, project management, or a related field.
2. Experience supporting operations within a multinational, international, or fast-growing organization is highly desirable.
3. Professional fluency in English, German language skills are an advantage.
4. Strong project management capabilities; PMP or an equivalent qualification is an advantage.
5. Familiarity with European office operations, asset management processes, and relevant compliance requirements.
6. Excellent cross-functional communication, coordination, organizational, and prioritization skills.
7. Proficiency in common office management, collaboration, and project management tools.
8. Experience supporting or managing operations in a European environment is highly desirable.
9. Experience within the automotive, mobility, technology, or another complex operational environment is an advantage.
10. Experience with commercial contract coordination and collaboration with legal teams.
11. Strong cost awareness and experience managing suppliers and service providers.
12. Ability to manage multiple priorities in a fast-paced and evolving environment.

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