Solution Consultant

About the role

Lead pre-sales technical engagement with customers to understand their business objectives and technical requirements. Develop high quality customized solutions using China Telecom's suite of network connectivity services to fulfil customers' requirements. Be involved in the whole process of pre-sales to production environment, including user requirement study, solution presentation, demonstration, training, on-site support and ensure smooth project implementation.

Key responsibilities

• Lead pre-sales technical engagement with customers to understand their business objectives and technical requirements
• Develop high quality customized solutions using China Telecom's suite of network connectivity services to fulfil customers' requirements
• Preparation of solution proposals and project writeups to illustrate China Telecom's value proposition
• Liaise with external (partners, vendors) and internal (Product, HQ and Branches Office of China Telecom) parties to ensure end-to-end technical solution feasibility
• Support project delivery teams during implementation and provide post-sales consultation to ensure seamless handover and customer satisfaction
• Continuously review and analyze customers' network performance, proactively proposing enhancements and digital modernization opportunities
• Support all Business Units in Asia Pacific, including key strategic accounts
• Occasional travel may be required

About you

• Sound knowledge and understanding in Layer 1 transmission technologies (Submarine Cable Systems, DWDM, OTN), Layer 3 IP skills such as BGP, OSPF, SDWAN along with related other telecommunications services (Data Centre Design, Cloud Connectivity)
• Degree or Diploma in Telecommunications, Electrical/Electronic Engineering, or equivalent
• At least 2 years of relevant working experience as a presales technical role in the Telecommunication industry with experience in designing multi-country networks
• Either of the following certifications: CCNA, CCNP, HCNA, HCIP. Any Cloud certificate would be an added advantage
• Effective bilingual of both written and spoken English and Chinese