Business Intelligence Analyst

Responsibilities

Business Intelligence Analyst (RB) (26-908)

Last Updated 09/16/2026

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General Information

FLSA StatusExempt

Job LevelAIP 6%

Cost Center NameOps & Marine Admin

Cost Center Number15580

Salary GradeUSS 065

Department NameOps & Marine Admin

Immediate SupervisorAVP LCL/NVOCC Operations/Transportation/Equipment

LocationRiviera Beach

Job Description

Job SummaryThe Business Intelligence Analyst develops and maintains reporting and analytics solutions that support operational and strategic decision-making. This role partners with business stakeholders to analyze data, create dashboards, and deliver actionable insights that improve performance, efficiency, and business results.

Supervisory ResponsibilitiesNo

Budgetary ResponsibilitiesNo

Job ScopeN/A

Principal Duties and Responsibilities

Develops, maintains, and enhances Power BI dashboards, scorecards, and reports to support operational and leadership decision-making.

Gathers, documents, and analyzes business requirements from stakeholders across multiple departments.

Translates business needs into reporting, analytics, and visualization solutions.

Creates and maintains data models, calculations, and measures using Power BI and related technologies.

Performs data analysis to identify trends, opportunities, operational risks, and performance drivers.

Ensures the accuracy, integrity, and reliability of business intelligence reporting.

Monitors and troubleshoots reporting issues, data refresh failures, and system discrepancies.

Partners with Information Technology and business units to resolve data quality concerns.

Provides recurring operational, financial, and performance reporting to leadership teams.

Supports strategic initiatives through ad hoc reporting, analysis, and forecasting.

Identifies opportunities for process improvements and reporting automation.

Collaborates with cross-functional teams to establish and monitor key performance indicators (KPIs).

Presents analytical findings and recommendations in a clear and concise manner.

Maintains reporting standards, documentation, and data governance practices.

Supports user training and adoption of business intelligence tools and reporting solutions.

Qualifications

Education (Minimum)Bachelor's Degree in Business Administration, Information Systems, Data Analytics, Computer Science, Statistics, or related field preferred.

Experience (custom)Three (3) years of experience in business intelligence, business analysis, reporting, data analytics, or related field.

LicenseValid Local Driver's License and Valid Passport.

Travel10% travel to both domestic and international Tropical locations.

PhysicalOffice Environment - Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 - 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..) Occasionally exposed to outside elements during the course of traveling.

LanguageEnglish

Other Information

Skills, Knowledge and Abilities

Skills in analytical thinking and problem solving.

Skills in oral and written communication.

Skills in reading comprehension.

Skills in planning and organizing.

Skills in decision-making.

Skills in follow-up.

Skills in the use of computer business office software and analysis tools.

Skills in interpersonal relations.

Skills in technological research, analysis, and problem-solving.

Skills in negotiating.

Skills in conflict resolution.

Knowledge of windows environment.

Knowledge of computer operation.

Ability to work independently.

Ability to work under deadline pressure and perform tasks as required.

Ability to work on multiple assignments.

Ability to set priorities, and schedule work.

Ability to use a personal computer.

Ability to work extended hours if required.

Ability to work closely with others.

Ability to perform tasks with minimum supervision.

Ability to pay attention to detail.

Ability to be flexible.

Ability to communicate well both verbally and in writing.

Ability to pay attention to detail.

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