Operations Manager

Responsibilities

Operations Manager (STL, ANT) (19-213)

Last Updated 03/31/2026 | Last Approved 03/25/2026

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General Information

FLSA StatusExempt

Job LevelAIP 6%

Cost Center NameCastries, St Lucia

Cost Center Number12040

Salary GradeECA 34S

Department NameSt. Lucia

Immediate SupervisorIsland Manager

LocationSt. Lucia

Job Description

Job SummaryResponsible for the safe, efficient, and productive operation of all vessel and yard activities at the Port. Oversees vessel berth planning, loading/unloading, and equipment management. Serves as the primary liaison with port management, Customs, and government agencies.

Supervisory ResponsibilitiesYes

Budgetary ResponsibilitiesYes

Job ScopeSupervises operations personnel, mechanics, equipment control staff. Responsible for staffing levels, interviewing and selecting personnel. Contributes to equipment planning and operational cost efficiency.

Principal Duties and Responsibilities

Develops vessel load plans and unloading sequences.

Distributes work plans and assigns tasks.

Ensures proper docking and release of vessels.

Supervises loading/unloading operations.

Coordinates with outports.

Maintains preventative maintenance schedules.

Ensures equipment availability.

Determines staffing levels and selects personnel.

Supervises mechanics and equipment control.

Secures ship’s papers inbound/outbound.

Ensures operational inventory and procurement.

Assigns personnel to outposts.

Supports staff during extended operations.

Maintains safe yard and vessel operations.

Coordinates with local and WPB departments.

Ensures compliance with policies.

Ensures compliance with policies.

Clears vessels inward and outward.

Manages liaison with Port and Customs.

Performs other assigned duties.

Qualifications

Education (Minimum)High School Diploma required; additional logistics or management training preferred.

Experience (custom)Minimum 5 years operations/port/stevedoring experience; prior supervisory experience required.

LicenseValid driver’s license and Passport.

TravelApproximately 10%

PhysicalAbility to stand, walk, bend, lift 50–100 lbs, and work outdoors.

LanguageEnglish

Other Information

Skills, Knowledge and Abilities

Strong knowledge of port and vessel operations.

Knowledge of equipment capabilities and maintenance.

Leadership and decision-making skills.

Ability to supervise multiple teams.

Strong oral, written, and radio communication.

Ability to work under deadline pressure.

Attention to detail and multitasking.

Strong interpersonal and delegation skills.

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