Cashier

To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.

We provide excellent training and career progression opportunities.

Cashiering

• Complete customer transactions in a professional, timely manner and with highest level of respect
• Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
• Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations
• Reduce the customer’s waiting time to a minimum
• Advise customer on GST and refund/exchange policy
• Conduct daily cash balancing and cash drops
• Update conversion rate as and when necessary
• Achieve the turnaround time for cashiering with high productivity level

Customer Service

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla’s service step is used in every customer interaction
• Respond to customer queries and complaints in a polite and courteous manner
• Maintain a well groomed appearance and project the right professional image at all times

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures
• Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls

Teamwork

• Collaborate with co-workers to accomplish sales and service goals
• Provide manager with customers’ feedback in a regular manner

Requirements

• Minimum 1 year of cashiering experience in retail / hyper mart environment
• Conversant in English is a must. One other language speaking would be advantageous
• Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
• Good communication and interpersonal skill
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable and good team player
• Able to perform retail operational hours which includes weekend and public holiday
• Bilingual with the ability to speak third language an added advantage
• Must be comfortable to work in Changi Airport

(Only short-listed candidates will be notified)

All personal data collected will be kept in strict confidence and only be used for recruitment purpose.