Internal Communication Support/Associate

Core Functions / Responsibilities

1. Assist in drafting, editing, proofreading and formatting internal communication materials, including staff announcements, SharePoint articles, newsletter content, FAQs, quick-reference guides, talking points, presentations, briefing materials and campaign content.

2. Translate operational or technical inputs provided by Subject Matter Experts into clear, concise and audience-friendly content for review by the National Internal Communications Officer.

3. Assist in maintaining and updating GSSC internal communication channels, including SharePoint pages, mailing lists, and other internal communication platforms.

4. Support the development and preparation of communications products for the GSSC Director’s engagements, including talking points, presentations, briefing materials and key messages, under the guidance of the National Internal Communications Officer.

5. Support the preparation activities for GSSC staff engagement activities and internal communications events in Manila, including town hall meetings, staff briefings, feedback sessions and campaign rollouts.

6. Maintain trackers for communication requests, workplans, deliverables, deadlines, clearances, dissemination and follow-up actions.

7. Support the preparation and implementation of internal communication campaigns, service updates, staff awareness initiatives, and organizational rollouts.

8. Coordinate with graphic design, multimedia and other relevant colleagues on visual communication products.

9. Collect, organize and maintain basic communication and engagement data, including channel statistics, survey responses and staff feedback, to support periodic reporting and improvements.

10. Respond to routine questions concerning internal communication channels, templates, and request processes, and refer complex, sensitive or policy-related matters to the National Internal Communications Officer.

11. Provide general administrative and coordination support to the GSSC Internal Communications Unit.

12. Perform such other related duties as may be assigned.

Qualifications

Education

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, English or a related field from an accredited academic institution.

Experience

• Minimum of two (2) years of relevant working experience in internal communications, corporate communications, public information, content development, employee engagement, or a related field.

Skills

• Strong written and verbal communication skills in English, with good attention to grammar, clarity, tone and accuracy.
• Ability to organize information and present it in a clear, concise and user-friendly way.
• Proficiency in Microsoft Office and familiarity with digital communication and collaboration platforms.
• Basic graphic design, photography, video editing or content management skills are an advantage.

Benefits:

• Health insurance

Application Question(s):

• For smoother communication, kindly indicate your Viber number:

Experience:

• Public Information and content development: 2 years (Required)

Work Location: In person