Operations Supervisor, Autonomous GSE Operators

Who We Are

AeroVect is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day-to-day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our customers include some of the world’s largest airlines and ground handling providers. For more information, visit www.aerovect.com.

We are looking for a Supervisor, Autonomous GSE Operations to lead our Atlanta-based field team at Hartsfield-Jackson Atlanta International Airport. In this role, you will oversee a team of approximately 30 Autonomous GSE Operators across two shifts in a 24/5 operation, ensuring the safe, efficient, and reliable performance of our autonomous fleet.

As the primary point of contact between front-line operators, the General Manager, and adjacent ramp and bag room teams, you'll set the operational tempo, develop the operator workforce, and provide accurate, timely reporting that supports leadership decision-making. You'll lead by example with a visible presence on the ramp and uphold the highest safety and operational standards.

Attention to detail, professionalism, accountability, and a deep passion for safety are key attributes required for this position.

You Will

• Lead a team of approximately 30 Autonomous GSE Operators across two shifts at ATL
• Publish weekly operator schedules and tug assignments
• Approve or deny operator time-off requests and track daily and weekly attendance
• Monitor real-time fleet performance, intervening when service levels, safety, or equipment performance deviate from standard
• Review the daily metrics for errors, missing entries, or anomalies and ensure data quality before reports are finalized
• Conduct monthly one-on-one meetings with direct reports; deliver coaching and progressive disciplinary documentation as needed
• Lead daily pre-shift and post-shift briefings
• Lead investigations of all safety incidents and capture near-miss reports; produce written investigation reports with root cause and corrective actions
• Submit Daily and Weekly Operations Reports to Leadership team
• Serve as the operational liaison with ramp leadership and bag room leadership, coordinating on flight schedules, gate assignments, baggage flow, and irregular operations
• Coordinate fleet availability with maintenance partners, triaging downed units and prioritizing repairs against operational demand

You Have

• 2+ years of experience in a supervisory role
• High school diploma or GED
• Valid US driver's license
• Must be able to pass federal background checks and receive and maintain issuance of an airport security badge
• Strong communication, organizational, and people-leadership skills
• Demonstrated commitment to safety and operational excellence
• Ability to use standard office software (email, spreadsheets, scheduling tools) for reporting and team management

We Prefer

• Prior experience in aviation, airport, or airside operations
• Familiarity with autonomous systems or autonomous vehicle operations
• Experience leading distributed or multi-shift teams

Physical Requirements & Work Environment

This role is performed primarily in an active airside environment at Hartsfield-Jackson Atlanta International Airport. The Supervisor must be able to:

• Work outdoors in all weather conditions, including extreme heat, cold, rain, and high humidity
• Stand, walk, and remain on foot for extended periods throughout the shift
• Lift, push, and pull up to 50 pounds
• Bend, stoop, kneel, reach, and climb in and out of ground support equipment as required
• Work in proximity to active aircraft, with exposure to jet noise, jet blast, fumes, and other ramp-environment hazards
• Wear required personal protective equipment (PPE) at all times when on the ramp
• Maintain a high level of alertness and situational awareness in a dynamic, fast-paced operational setting