Product Support Engineer

Product Support Engineer

Belfast

About us

G4S is a global company operating across 120 countries, employing over 650,000 people across the world. You can find more about us here; https://www.g4s.com/en-gb

We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. Due to a major contract win G4S are looking to recruit two dedicated Product Support Engineer based out of our Belfast office.

What will you be doing

Providing remote help desk support for a range of security systems, including

Intruder, Access Control, Body Worn Cameras, CCTV, Intercom, Key

Management Network and 2 way audio.

Providing technical support and diagnostics to G4S Engineers and other G4S

site based employees around the UK with a view to resolving as many system faults remotely as possible.

Remote commissioning of sites in conjunction with the site based installation teams.

Provision of remote PPM activities on intruder alarm systems and collation of

results onwards to the account management and admin functions

What we are looking for

Ideally experience with integrated security equipment.

Track record of commissioning Access Control, CCTV, Intruder and PA systems.

Previous experience of offering remote/phone technical support.

Experienced in network addressing

There is also some must haves

Must be able to pass BS7858 screening.

Clean full UK driving license, with no more than 6 points.

Enhanced DBS.

Some government sites will require further screening.

What are the benefits of working with G4S

Excellent salary.

Great pension.

25 days holiday plus 8 bank holidays.

Life assurance scheme.

Extensive further product & H&S training.

Perks at work scheme.

Career progression.