System Analyst

Location Name: Pune Corporate Office - Mantri

Job Purpose IT PMO (Partnerships – BFDL): Own end-to-end solutioning, system architecture, and API-led partner integrations, driving cross-system delivery from requirement discussions to go-live across the BFL

Duties And Responsibilities

• Drive end-to-end solutioning for BFDL integrations, covering JV and co-lending journeys across PL/BL/Prof flows
• Lead detailed requirement discussions with BFDL teams, translating into US/UD aligned to BFL partnership framework
• Design and own integration architecture across BFDL systems ? Partner MW ? HMW/3-in-1 MW ? SFDC ? Pennant LMS
• Define and govern BFDL-specific API flows including Create Application, KFS generation, Cancel, Status, Webhooks, and Additional Info APIs
• Ensure correct mapping of BFDL data fields, product configurations, and BRE logic across SFDC and Middleware layers
• Act as solution SPOC for BFDL, coordinating with API, DB, Middleware, SFDC, BRE, and Data Lake teams for seamless delivery
• Drive BFDL partner onboarding, including API specs alignment, CUG/UAT execution, webhook setup, and production readiness
• Ensure compliance with RBI DLG for BFDL journeys, including consent capture, attribution logic, and audit trail readiness
• Manage end-to-end delivery timelines for BFDL, tracking dependencies like SFDC Convert, API readiness, and partner callbacks
• Lead UAT readiness for BFDL flows, including test data setup, journey validation, defect closure, and go-live sign-offs
• Monitor BFDL funnel metrics, disbursal flows, and API performance, ensuring scalability and stability post go-live training to IT staff and end-users on SCCM and Intune usage and capabilities.

Key Decisions / Dimensions

• Solution Design Across Systems: Defining scalable integration architecture across BFDL ? PMW ? HMW/3-in-1 ? SFDC ? LMS while balancing speed vs reusability
• Managing Changing Requirements: Handling evolving BFDL/COE requirements and deciding scope freeze vs CR during UAT and delivery phases
• Dependency & Timeline Control: Navigating critical dependencies (SFDC Convert, APIs, partner readiness) and deciding parallel vs sequential execution
• Partner Readiness & Go-Live Calls: Driving BFDL partner integration (APIs, webhooks, mapping) and taking go-live decisions despite partial readiness
• Compliance & Data Accuracy: Ensuring RBI DLG compliance, correct data mapping, and reconciliation across systems without impacting business timelines

Major Challenges

• Complex cross-system delivery & dependencies: Managing integrations across BFDL, Middleware, SFDC, and LMS with evolving requirements, partner readiness gaps, and limited control over external teams
• Balancing accuracy, compliance & timelines: Ensuring correct data mapping, reconciliation, and RBI DLG compliance while still meeting aggressive go-live and business delivery timelines

Qualifications Required Qualifications and Experience

• Bachelor’s degree in Engineering / Technology; MBA preferred
• 4–7 years of experience in IT PMO / Product / Solution roles (preferably BFSI / Fintech)
• Strong conceptual understanding of API architecture and system integrations
• Knowledge of co-lending / JV lending models and digital lending ecosystem
• Familiarity with RBI Digital Lending Guidelines (DLG), consent management, and compliance frameworks
• Understanding of Agile methodologies, requirement documentation (US/UD/BRD)

Work Experience

• Experience working on BFL Partnership Architecture (Partner Systems ? PMW ? HMW / 3-in-1 MW ? SFDC ? Pennant LMS)
• Hands-on involvement in API integrations (Create Application, KFS, Status, Cancel, Webhooks, Additional Info APIs)
• Experience in solutioning and system design for co-lending/JV journeys, preferably with BFDL or similar partners
• Working knowledge of SFDC (LOS), Middleware layers (PMW/HMW), and LMS (Pennant)
• Exposure to BRE logic, offer generation, and credit decision workflows
• Experience in partner onboarding, API integration testing (CUG/UAT), and go-live execution
• Hands-on experience in UAT cycles (IT + Biz), test data setup, and defect management
• Experience in data mapping, reconciliation, and multi-system data validation
• Ability to manage cross-functional coordination across Dev, Middleware, SFDC, Risk, and Partner teams
• Experience in tracking funnel metrics, API performance, and system KPIs