SRE / Reliability Lead

• Job Title: SRE / Reliability Lead
• Location: Austin, TX or Sunnyvale, CA (Onsite)
• Experience Required: 10-14 Years

Key Responsibilities

• Lead reliability engineering initiatives across distributed systems
• Design and manage monitoring, alerting, and observability frameworks
• Handle critical production incidents and escalation management
• Define, implement, and track SLA, SLI, and SLO objectives
• Perform root cause analysis and drive preventive improvements
• Automate operational processes to improve efficiency and reliability
• Collaborate with engineering teams to enhance system resilience and availability
• Continuously optimize production performance and operational excellence

Required Skills

• Strong experience with observability platforms (Splunk preferred)
• Hands-on ownership of production environments
• Incident management and escalation handling
• SLA/SLI/SLO implementation and governance
• Distributed systems troubleshooting
• Monitoring and alerting strategy development
• Reliability engineering best practices
• Strong debugging and root cause analysis skills

Mandatory Qualifications

• Proven experience managing production environments at scale
• Experience leading critical incident response and escalations
• Strong observability strategy expertise beyond tool administration
• Deep understanding of distributed systems and reliability engineering principles