WebContinental
Assistente de SAC
Skills
1 month ago
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Important information
Location:
Porto Alegre, RS, Brazil
Work mode:
Onsite
Published on:
17 September 2026
What they need
Abrir tickets na ferramenta de CRM
Atender o cliente de forma cordial, empática e resolutiva
Atender o prazo do SLA das plataformas de Marketplace e Ecommerce
Fechar tickets abertos e pendentes em até 48hs
Realizar retenções para minimizar o número de cancelamentos
Gerar código de devolução
Solicitar a emissão de NFDs
Realizar cobrança de pedidos reembolsados
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