Data centre operation Team Leader

Responsibilities, Duties, and Tasks:

• Supervise, Manage, administrate, and implement the below systems:

Systems & Infrastructure Administration

Oversee, manage, administer, and implement the following platforms and technologies:

• Microsoft Services
• Office 365 administration
• Active Directory management and Group Policy administration
• Windows Server administration, including DHCP and DNS services
• File Share and access management
• SMTP Server administration
• SharePoint Server administration
• Virtualization & Cloud Platforms
• VMware environments
• Azure VMware Solution (AVS)
• Site Recovery Manager (SRM)
• Nutanix infrastructure
• Microsoft Azure Cloud services
• Computer, Storage & Backup
• Cisco UCS administration
• Enterprise Data Storage Administration
• Deduplication disk solutions
• Backup and restore solutions including:
• Veeam Backup & Replication
• Commvault
• NTBackup
• Operating Systems
• Linux Red Hat administration
• Monitoring & Endpoint Management
• ManageEngine OpManager (infrastructure monitoring)
• ManageEngine Endpoint Management (Patch Management solution)
• Supervise and manage network load balancers to ensure high availability and optimal traffic distribution.
• Ensure full adherence to DP World Global IT policies, standards, and procedures .
• Monitor and audit server operating systems and hardware to ensure compliance, performance, and stability
• Troubleshoot and resolve infrastructure incidents in line with Data Center incident management processes ,
• Troubleshoot and resolve incidents, in adherence to Data Center processes regarding incident tracking, response, and documentation.
• Manage the disaster recovery process including regular schedule fail over tests
• Monitor all data center assets for tracking information.
• Coordinate with vendors and resource engineers and ensure effective completion of all installation hardware at various data centers.
• Manage and coordinate activities related to hardware decommissioning, rack moves and services migration within various Data Centers.
• Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
• Monitor the servers and performance to ensure 24x7 operations and resolving service impacts as they occur.
• Oversee capacity planning for the current severs farm and prepare the forecasting
• Prepare and manage Data Center forecast budgets , ensuring cost optimization and alignment with business requirements.
• Prepare and update Disaster Recovery and backup restoration plans.
• Lead and ensure the implementation of system hardening standards across all servers and client systems, in alignment with security and compliance requirements.

Qualifications and Certificates :

• Bachelor’s degree (or equivalent) in information technology or computer science.
• VMware Certification (e.g., VCP or higher)
• Microsoft Certified Solutions Expert (MCSE) or equivalent Microsoft certification
• Microsoft Azure Infrastructure Certification
• Data Storage Certification

Experience and Knowledge :

• 7:10 years of experience in the same roles
• V. Good knowledge for the mentioned systems.

Skills and Abilities:

• Excellent English language skills
• Strong Customer service skills
• Strong in problem solving
• Excellent communication skills
• Excellent using Office 365
• Good in SCOM, SCCM, and SCSM
• Can work in a team environment
• V. Good Leadership skills
• Ability to work effectively with all levels of management.
• Work under pressure.
• High availability