SharePoint & Exchange Customer Engineer

SharePoint & Exchange Customer Engineer

Role Overview

We are seeking a highly experienced Microsoft SharePoint & Exchange Hybrid Engineer with strong enterprise-level expertise across SharePoint Online, SharePoint On-Premises, Exchange Online, and Exchange On-Premises .

The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration and hybrid solutions, along with Exchange administration and hybrid messaging support.

Key Responsibilities

SharePoint

• Design, administer and support enterprise SharePoint Online and SharePoint On-Premises environments.
• Provide expertise in SharePoint Architecture and Topology .
• Manage SharePoint Service Applications, authentication, permissions and configurations .
• Troubleshoot complex SharePoint infrastructure and application issues.
• Perform SharePoint patching, upgrades and version migrations .
• Manage and maintain enterprise SharePoint Server environments.
• Design and support SharePoint Hybrid solutions.
• Plan and execute migrations from SharePoint On-Premises to SharePoint Online .
• Support enterprise SharePoint scaling, performance and availability.
• Develop and support SharePoint Disaster Recovery solutions.
• Manage sites, lists, libraries, permissions and other SharePoint components.
• Provide technical assessments, workshops, training and expert guidance to customers.
• Support Microsoft 365 and SharePoint modernization initiatives.
• Act as a senior technical resource for complex customer environments.

Exchange

• Administer and support Microsoft Exchange Server 2016/2019/SE and Exchange Online .
• Design, implement and maintain Exchange Hybrid environments.
• Configure and troubleshoot Hybrid Configuration Wizard (HCW) , hybrid mail flow and secure mail routing.
• Manage DAG, mailbox databases, transport services, connectors, certificates and virtual directories .
• Troubleshoot mail flow, Autodiscover, Outlook connectivity, mailbox access and authentication issues.
• Manage Exchange Online mailboxes, shared/resource mailboxes, distribution groups and Microsoft 365 Groups.
• Configure mail flow rules, retention, archiving and compliance policies .
• Support Exchange Online Protection (EOP) and Microsoft Defender for Office 365.
• Support Exchange migrations between On-Premises and Exchange Online.
• Manage SPF, DKIM and DMARC configurations.
• Use PowerShell / Exchange Management Shell for administration and automation.

Required Technical Skills

SharePoint

• SharePoint Online
• SharePoint On-Premises
• SharePoint Architecture / Topology
• SharePoint Service Applications
• SharePoint Troubleshooting
• SharePoint Authentication
• SharePoint Hybrid
• SharePoint Online Migration
• SharePoint Server Upgrades & Patching
• Enterprise SharePoint Administration
• SharePoint Disaster Recovery
• SharePoint Performance & Scaling
• Microsoft 365

Exchange

• Exchange Online
• Exchange Server 2016/2019/SE
• Exchange Hybrid
• Hybrid Configuration Wizard (HCW)
• Database Availability Groups (DAG)
• Mail Flow / SMTP
• Autodiscover
• Exchange Connectors
• Exchange Online Protection
• Microsoft Defender for Office 365
• SPF / DKIM / DMARC
• Exchange Migration
• PowerShell

Identity & Infrastructure

• Active Directory
• Microsoft Entra ID / Azure AD
• Azure AD Connect
• Hybrid Identity
• High Availability
• Disaster Recovery

Candidate Requirements

• 15–20 years of overall IT experience
• Strong hands-on enterprise SharePoint expertise
• Strong experience across both SharePoint Online and SharePoint On-Premises
• Solid Exchange Online and Exchange On-Premises experience
• Proven experience with SharePoint and Exchange Hybrid environments
• Active SC Security Clearance
• Excellent English communication skills
• Strong customer-facing, technical writing, presentation and training skills
• Experience working in enterprise/customer environments