Associate Consultant - Zoho Consulting

Job Summary

CBOSIT Technologies is looking for a Zoho Implementation Specialist to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, youll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget.

Responsibilities

• Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency.
• Lead the implementation charge: From design and development to testing and deployment, youll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition.
• Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience.
• Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client.
• Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget.

Requirements

You're a perfect fit if you have been practicing below for 1-3 years:

• Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly.
• Process prowess: Ability to analyse, re-engineer, and optimize business workflows.
• Problem-solving superpower: A knack for identifying and resolving roadblocks, delivering effective solutions.
• Agile mindset: Adaptability and eagerness to learn new technologies.
• Zoho expertise: Deep understanding of Zoho CRM, Zoho Books, Zoho Desk, Zoho People and other core applications.
• Technical chops: Experience with data migration, integrations, and customization.
• Team player spirit: Ability to collaborate effectively in a dynamic environment.
• Tech Prowess Required: A Zoho whiz: Implementing, customising, and managing CRM, Desk, Books, People, Creator and more.
• A scripting master: Writing custom Deluge functions and wielding JavaScript with ease.
• An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas.
• A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle.

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