Operations Co-ordinator

We are looking for an experienced and highly organized Deep Cleaning Coordinator to manage and oversee our daily deep cleaning operations.

Key Responsibilities:

• Plan, schedule, and coordinate daily deep cleaning bookings
• Assign teams (Team Leaders & Cleaners) based on job requirements
• Ensure all teams are deployed on time and jobs run smoothly
• Handle last-minute changes, staff absences, and replacements
• Coordinate with drivers for transportation and route planning
• Communicate with customers for confirmations and updates
• Monitor job progress and ensure service quality standards
• Handle complaints and resolve operational issues efficiently
• Maintain and manage data using Zoho CRM and internal systems

Requirements:

• Minimum 2 years experience in a cleaning company (mandatory)
• Strong experience in deep cleaning operations
• Must have hands-on experience using Zoho CRM (mandatory)
• Excellent English communication skills
• Strong customer service and problem-solving skills
• Good knowledge of Dubai locations and routing
• Ability to handle teams, drivers, and field staff
• Able to work under pressure and manage multiple bookings daily

Job Type: Full-time

Pay: AED3,000.00 per month

Application Question(s):

• Do you have experience in ZOHO CRM ?

Experience:

• Cleaning company: 2 years (Required)

Work Location: In person