Technical Services Engineer - Medium Voltage Transformer (EE26119)

General Role Description

Perform engineering analysis, diagnostics, and OEM and field service coordination activities for company medium-voltage transformers (MVTs), serving as the technical bridge between engineering, OEM's, engineering, technical and field services, sales, and customers while owning all coordination and technical issues and customer support cases end-to-end to improve transformer reliability, service quality, and lifecycle performance of company MVT's.

Role Accountabilities

• Perform root cause analysis (RCA) on in‑service medium voltage (MV) transformers using electrical, mechanical, and fluid diagnostics

• Conduct statistical analysis and periodic fleet reliability and condition assessments for MV transformers

• Evaluate repair vs. replacement strategies and develop standardized maintenance schedules and procedures for clients based on OEM recommendations and industry best practices

• Define modifications to existing procedures and propose new methods to improve MV transformer reliability, serviceability, and lifecycle performance

• Evaluate transformer design, specifications, development planning, and project execution in coordination with engineering and sales

• Perform guidance and supervision for on‑site inspection, testing, commissioning support, troubleshooting, and condition assessment of MV transformers by OEM’s and 3rd party MVT support services

• Coordinate, confirm, and schedule electrical and fluid diagnostic testing as required for warranty or ad-hoc repairs

• Facilitate and coordinate transformer repair, rebuild, retrofit, and remediation activities at customer sites or at 3rd Party vendors designated by OEM’s as needed

• Complete and confirm the accuracy of MVT test reports, inspection records, and service documentation to company, OEM, and client standards

• Communicate test, inspection, and service results to clients and OEM's, recommend corrective actions, and enable scope expansion

• Manage MV transformer customer support cases and coordinate technical resolution across engineering, field services, and suppliers

• Coordinate the service of vendor qualification, audits, proposal reviews, and technical presentations in collaboration with sales and applications teams

• Resolve open quality and warranty claims with MV transformer suppliers

General Employee Accountabilities

• Bring full effort to bear on tasks assigned by manager

• Give manager best advice

• Give earliest notice when work cannot be delivered as specified

• Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

• Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

• Comply with all Company policies, practices, and procedures and all regulations and laws

• Recommend viable improvements proactively

• Ensure effective utilization of business tools and processes

Requirements

• • Bachelor of Science degree in electrical or mechanical engineering or equivalent via education and/or work experience
  • 3 years’ experience in testing, commissioning, service, or engineering of power transformers
  • Knowledge, formal training, and/or proficiency in operating transformer testing equipment for standard transformer testing (TTR, Winding resistance, Insulation resistance, PF/DF, etc) used for analysis
  • Demonstrated understanding of MV Transformers and associated substation engineering principles and standards
  • Demonstrated hands‑on experience and formal training performing field testing, inspection, commissioning, or service of medium voltage transformers
  • Demonstrated successful compliance with applicable safety standards, including but not limited to: OSHA, NFPA 70E, and all industry standard safety procedures
  • Demonstrated knowledge of applicable industry standards: NESC, NFPA 70B, ANSI/NETA ATS-MTS-ETT
  • Demonstrated innovative problem-solving skills
  • Ability to work in all elements, depending on job location, time of year, heat, cold, rain & snow
  • Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
  • Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
  • Demonstrated continuous improvement in areas of responsibility
  • Proficiency in MS Office
  • Availability to travel domestically and internationally, estimated 50% of the time, often with limited notice

Preferred Qualifications

• Master of science in electrical or mechanical engineering or related field

• Demonstrated experience in factory testing, or commissioning of medium voltage to high voltage transformers

• Demonstrated on-site repair, consultancy or RCA of transformers in-service

• Demonstrated working knowledge in MV transformer design for solar applications

• Demonstrated understanding of IEEE and IEC standards, and providing feedback on specifications and test procedures

• Demonstrated experience supporting field service, outage execution, or transformer remediation projects

• Demonstrated experience with client utility, renewable, or industrial service environments

Link to TMEIC Corporation Americas website

https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.

EEO/AA/M/F/Vet/Disability Employer