Zoho CRM Lead Manager

About the Role

Flybunch Ventures is engaged in international trading of refurbished laptops and IT hardware, with customers across 70+ countries. We maintain a large and growing CRM database and are looking for an experienced professional to take complete ownership of it—fully automating Zoho CRM, ensuring the sales team works every assigned lead with complete discipline, and building a team that continuously generates verified leads from markets worldwide.

NOTE: This is a hands-on, accountability-driven role—not a reporting role.

Key Responsibilities

A. CRM Ownership & Automation (Zoho)

• Own Zoho CRM end-to-end: administration, workflows, blueprints, assignment rules, deduplication, dashboards
• Automate everything possible—lead assignment (round-robin, exclusive ownership), follow-up reminders, auto-recycling of untouched leads back to the common pool, escalation alerts
• Segment and score the lead database; archive junk, prioritize active prospects

B. Sales Team Enforcement

• Accountable for ensuring every salesperson works their assigned leads and records all activity in CRM— calls, follow-ups, outcomes
• Track activity compliance daily/weekly; flag non-performance to management with data
• Eliminate duplicate calling through strict ownership rules

C. Lead Generation Team

• Recruit, train, and manage lead-generation executives
• Build worldwide lead pipelines (LinkedIn, trade directories, import-export data, B2B platforms, exhibition lists)
• Every lead entered must be verified and fit our customer profile—quality over volume.
• Set monthly lead targets by region and track team output

Candidate Profile

• 8–12 years in Sales Operations / CRM Management, with a minimum of 4–5 years hands-on Zoho CRM administration—workflows, blueprints, automations, assignment rules (not just end-user experience)
• Experience building or managing a lead-generation / data-mining team
• Working knowledge of B2B lead sourcing tools (LinkedIn Sales Navigator, Apollo/Lusha or similar)
• Assertive, process-driven—able to enforce discipline on a sales team

Not suitable for: CRM end-users, pure MIS/reporting profiles, or candidates without team-handling experience.

Apply now at [email protected] or +91 87963 32506

Pay: ₹900,000.00 - ₹1,400,000.00 per year

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Where in Delhi?

Location:

• Delhi (Required)

Work Location: In person