Zoho Solution Architect

Job highlights

• Bachelor s degree in Computer Science,Information Technology,or a related field. Technical Skills
• Handle client workshops,requirement gathering,and UAT support.
• Required Skills & Qualifications
• Experience in building complex workflows and automation. .

Key Responsibilities

1. Solution Design & Architecture

• Understand business processes and translate them into scalable Zoho solutions.
• Design end-to-end architecture covering CRM, Finance, People, Creator apps, and integrations.
• Prepare technical architecture documents, workflow diagrams, and data models.
• Define As-Is and To-Be processes and solution roadmap.

2. Zoho Implementation & Customization

• Lead configuration and customization across multiple Zoho apps.
• Develop Creator applications using Deluge scripting, workflows, APIs, and custom functions.
• Build automation, blueprints, approval processes, and business rules.
• Implement Finance suite (Books, Inventory, Invoice, Payroll) as per business need.

3. Integration Management

• Integrate Zoho apps with external systems such as SAP, Oracle, custom ERPs, WhatsApp, dialers, payment gateways, etc.
• Work with REST APIs, Webhooks, and third-party integration platforms.
• Ensure smooth data flow and secure communication between systems.

4. Project Leadership

• Work closely with project managers, consultants, and developers for successful delivery.
• Mentor technical teams and review solution design and code quality.
• Handle client workshops, requirement gathering, and UAT support.
• Ensure projects are delivered within timelines and aligned with client goals.

5. Reporting & Analytics

• Build dashboards and reports using Zoho Analytics.
• Understand BI requirements and design data pipelines from multiple sources.

6. Client Engagement

• Conduct client meetings, demos, and training sessions.

• Understand customer pain points and recommend best practices.

• Provide post-go-live support and continuous improvement recommendations.

  Requirements

Required Skills & Qualifications

Education: Bachelor s degree in Computer Science, Information Technology, or a related field.

Technical Skills

• Strong expertise in Zoho CRM, Zoho Creator, Zoho Books, Zoho Inventory, Zoho People, Zoho Analytics, Zoho Projects, Zoho Desk.
• Hands-on experience with Deluge scripting.
• Strong understanding of API integration, webhooks, and JSON/XML.
• Knowledge of database and data modeling concepts.
• Experience in building complex workflows and automation.
• Familiarity with cloud platforms and SaaS ecosystems.

Soft Skills

• Excellent problem-solving and analytical skills.

• Strong communication skills for client interactions.

• Ability to lead and mentor a technical team.

• Attention to detail and documentation skills.

• Ability to convert business requirements into technical solutions.

  Benefits

1)Opportunity to Lead Large-Scale Digital Transformation

2)Work on Multiple Industry Domains

3)Exposure to End-to-End Zoho Implementation

4)Leadership & Mentoring Opportunities

5)Direct Interaction with Clients & Decision Makers