ZOHO Specialist (Executive Assistant)

Job Summary:
We’re ready to hire a skilled ZOHO Specialist (Executive Assistant) to support the operations of a growing building advocacy and client support business. The role’s main focus is implementing, configuring, and creating workflows in the Zoho ecosystem, paired with executive-level administrative support. The strongest applicants bring deep Zoho platform expertise together with strong organizational skills and a proactive, solutions-first mindset.

Key Responsibilities:

• Implement, configure, and maintain the Zoho CRM platform, including creating workflows, automations, and custom modules
• Map out and refine business processes in the Zoho ecosystem to improve operational efficiency
• Handle the executive’s calendar, email inbox, and scheduling across multiple time zones
• Keep client databases and records in Zoho CRM current and accurate
• Coordinate internal communications and keep information flowing smoothly between team members
• Support lead tracking, client follow-ups, and pipeline management in the CRM
• Take on day-to-day administrative tasks assigned by the business owner
• Help create and document standard operating procedures in Zoho
• Manage inbound and outbound client communications as needed

Mandatory Skills:

• Demonstrated hands-on experience with the Zoho ecosystem, particularly Zoho CRM, Zoho Projects, and workflow automation
• Ability to build, configure, and customize Zoho modules, workflows, blueprints, and integrations
• Strong organizational and calendar management skills
• Experience with database management and CRM data hygiene
• Conscientious, organized, and self-driven with minimal supervision
• Strong written and verbal communication skills
• Comfortable working across multiple time zones

Preferred Skills:

• Experience supporting executives or business owners remotely
• Familiarity with Zoho One or several Zoho apps beyond CRM (e.g., Zoho Desk, Zoho Analytics, Zoho Books)
• Background in construction, real estate, or property-related industries
• Experience taking client-facing calls (inbound and outbound)
• Capable of running several projects in tandem
• Experience setting up Zoho for new business units or franchise operations

Why Join Us:
This is a unique opportunity to take on a foundational role in a growing company that is expanding internationally. You’ll help shape systems and processes from scratch, with a clear path to more responsibility and full-time hours as the business grows. If you love building efficient systems and enjoy working directly with a business owner, this role is an excellent fit.