Head Human Resource and Compliance

Role & responsibil

Roles & Responsibilities HR & Compliance Head

Specialized in Inditex / Zara Compliance

HR Responsibilities

• Lead complete HR operations, manpower planning and workforce management.
• Manage recruitment, selection, onboarding and employee retention.
• Develop and implement HR policies, SOPs and disciplinary procedures.
• Ensure accurate attendance, leave, payroll and employee records.
• Handle employee grievances, disciplinary matters and workplace conflicts.
• Manage performance appraisal, KRA/KPI and employee development programs.
• Ensure compliance with applicable labour laws and statutory requirements.
• Maintain complete and updated personnel files and HR documentation.
• Conduct HR training, awareness programs and employee engagement activities.
• Prepare HR MIS, monthly reports and management dashboards.

Compliance Responsibilities

• Lead social, ethical, labour and factory compliance activities.
• Have strong working knowledge of Inditex/Zara requirements, Code of Conduct and social compliance standards.
• Prepare the factory for Inditex/GTW and other buyer audits.
• Coordinate with buyers, auditors and third-party agencies during audits.
• Identify compliance gaps and prepare CAP (Corrective Action Plans).
• Monitor timely closure of audit findings and maintain evidence/documentation.
• Ensure compliance with working hours, wages, overtime, leave, health & safety and employee welfare requirements.
• Conduct regular internal compliance audits and factory inspections.
• Monitor fire safety, PPE, emergency preparedness, electrical safety, housekeeping and workplace conditions.
• Maintain compliance records, registers, policies, licenses and statutory documents.
• Coordinate compliance requirements for SEDEX, BSCI, GOTS, GRS, OCS and other customer standards.
• Ensure traceability and sustainability documentation as required by buyers/certifications.
• Train employees and management on buyer compliance requirements and workplace standards.

Leadership & Management

• Act as the key point of contact between Management, HR, Compliance, Buyers and Auditors.
• Lead the HR & Compliance team and assign responsibilities.
• Ensure zero/minimum critical compliance issues through continuous monitoring.
• Provide management with regular HR & Compliance MIS, risk reports and action plans.
• Drive a strong culture of ethical compliance, discipline, transparency and continuous improvement. ities

Preferred candidate profile