Informatica Production Support Engineer

We are looking for an experienced Informatica Production Support Engineer with strong hands-on experience in Informatica IICS and Informatica PowerCenter to support production data integration environments.

The candidate will be responsible for monitoring production jobs, troubleshooting job failures and data-related incidents, performing minor enhancements and bug fixes, and providing data solutions to business requests.

Key Responsibilities:

• Monitor production jobs using Redwood Scheduler and native Informatica Scheduler.
• Troubleshoot and resolve production job failures at the job and workflow level.
• Analyze and resolve incidents related to data issues, job failures, and production processes.
• Identify code-level issues and coordinate with the respective development or application teams for resolution.
• Perform bug fixes, minor enhancements, and production support activities.
• Execute ad-hoc data loads in production environments as required.
• Analyze and provide data-related solutions for RITMs/requests assigned by the Business team.
• Perform root-cause analysis for recurring production issues and support preventive actions.
• Ensure production jobs and data pipelines run successfully within agreed timelines.
• Coordinate with cross-functional teams during critical incidents and issue resolution.
• Maintain proper documentation of incidents, resolutions, and operational procedures.

Mandatory Technical Skills:

• Strong hands-on experience with Informatica IICS.
• Good experience with Informatica PowerCenter (PC).
• Strong knowledge of Oracle SQL.
• Experience working with Redwood Scheduler or similar enterprise job scheduling tools.
• Good understanding of ETL processes, workflows, mappings, sessions, and production job monitoring.
• Experience in troubleshooting production failures and data-related issues.
• Ability to perform basic code analysis and coordinate with development teams when required.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.