L-2 Wintel Engineer

Job highlights

• VMWare Certified Professional. - MCSA 2012 / 2016. - MCSA Office365 / Azure Administrator. - Bachelor s degree in Information Technology,Computer Science,Engineering or a related field. - 6-8 years of hands on experience on Windows,VMware,and wide range of Server hardware of different vendors. - Good Written and Verbal communication. - Ability to work in 24 7 environment

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Job Outline :

Experience - 3 to 8 years

Reporting to Team Manager, the L-2 Service Desk Engineer is responsible for handling support of service requests in a professional and timely manner. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software and requires troubleshooting service tickets / requests over a phone call.

Wintel Administrator Responsibilities

• Manage Active Directory, DNS, DHCP

• Troubleshooting hardware and operating system issues

• Raid, Disk Management and Image Creation

• File and Print Server administration

• Patch Management

• Backup and Restore Management

• Server Monitoring, Migration and Deployment

• Active Directory administration

• Terminal server administration

• VMware Infrastructure - HA, DRS, SRM, vSAN

• Basic understanding of virtualization technology, Troubleshooting skills and File Servers.

• Experience working on Windows Server 2003,2008,2012,2016

• Experience working on Windows 7, 10 and Mac OS

• Basics of PowerShell

• Azure / AWS and O365 administration experience

• Excellent Knowledge Windows Client Server OS performance and Troubleshooting

• Good Knowledge of Wide range of Server hardware of different vendors

Network Administration :

• Basic working knowledge of L2 Switch configuration stacking and VLAN Provisioning as well as problem identification and troubleshooting. Coordinating with L2/L3 Network Administrator.

• Incident, Problem and Change management as per the ITIL Standards.

• Monitoring and management of system alerts and notifications and response as per defined processes and procedures using ticketing system

• Communication with customers as required keeping them informed of incident progress, notifying them of impending changes, and agreed outages.

Organisational Responsibilities :

• Seek and participate in support opportunities across the organization

• Actively participate in the skill development of your colleagues (workshops, presentations)

• Actively contribute to corporate knowledge base

• Follow agile practices

Desired Skills :

• VMWare Certified Professional

• MCSA 2012 / 2016

• MCSA Office365 / Azure Administrator

• Bachelor s degree in Information Technology, Computer Science, Engineering or a related field

• 6-8 years of hands on experience on Windows, VMware, and wide range of Server hardware of different vendors

• Good Written and Verbal communication

• Ability to work in 24 7 environment

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.