Kiya.ai
Application production support_5 To 7 years ( mandate ITIL )
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Chennai, Tamil Nadu, India
Work mode:
Hybrid
Published on:
7 September 2026
What they need
Hiring: Application Production Support L2
Experience: 5 to 7 Years
Location: Chennai ( only chennai based profiles )
Work Model: Hybrid
Domain: Banking / BFSI
Notice Period: Immediate to Short Joiners preferred
Role OverviewWe are looking for an experienced Application Production Support / L2 Support Engineer to manage and support critical banking applications in a production environment.
Mandatory Skills
- L2 Application / Production Support
- Linux / Red Hat & Windows Server Support
- ITIL Incident, Problem & Change Management
- Dynatrace / Geneos / AppDynamics Application & Infrastructure Monitoring
- Vulnerability Remediation for Linux & Windows servers
- Shell / Bash Scripting
- Strong troubleshooting & RCA skills
- Production monitoring & incident response
- Strong English communication skills
Good to Have
- Python / PowerShell
- SQL
- ServiceNow
- Jenkins / CI-CD
- Docker & Kubernetes
- Java Middleware / Apache
- 24x7 production support experience
Ideal Candidate: Someone with a strong production/operations mindset, hands-on server support experience, monitoring expertise, and the ability to troubleshoot and resolve critical production issues.
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