Accounts Payable Reporting Analyst

Role Overview:

The Reporting Analyst is responsible for tracking, analyzing, and presenting compliance data against client-agreed Service Level Agreements (SLAs). In this role, you will provide critical performance insights and data-driven recommendations to support strategic decision-making, with a heavy focus on Accounts Payable (AP) and team incentive metrics.

Key Responsibilities:

• SLA Compliance & Performance Metrics (90%):

  • Develop and maintain comprehensive AP-related reports and dashboards to track key performance indicators (KPIs) such as aging reports and payment cycle times.
  • Analyze AP data to identify performance trends, variances, and opportunities for continuous process improvement.
  • Automate recurring reports to ensure accurate and timely distribution to business stakeholders.
  • Calculate performance incentives for various teams (Document Management, Helpdesk, Vendor/Employee Invoice Processing, and Payment/Disbursement personnel) based on established incentive mechanics.
  • Gather, document, and validate reporting requirements from stakeholders, ensuring absolute data integrity across all dashboards.
  • Provide ad-hoc reporting and analytical support for sudden business initiatives.

• Ad-hoc & Administrative Tasks (10%):

  • Serve as the backup Administrator for Vendor Master Data Management.
  • Perform other related operational duties as assigned by management.
  • Participate and engage in company and divisional events.

Job Qualifications

Education & Experience:

• Education: Bachelor’s Degree in Finance or Accounting (Must)

• Experience: Minimum of 2+ years of experience in the Finance or Accounting industry.

• Industry Background: Prior experience working within a BPO or Shared Services organization is highly preferred.

Core Knowledge and Skills:

• Domain Expertise: Strong understanding of end-to-end Vendor Invoice Processing (both PO and Non-PO based) and Employee Transactions (Reimbursements, Liquidations, Cash Advances, Credit Cards, and Employee Benefits).

• Technical Skills:

  • Advanced MS Excel / Google Sheets skills are required (expert use of pivot tables, complex formulas, and data manipulation).
  • Proficiency in MS Office/G-Suite products and experience with data warehouse analytics tools.
  • Prior experience with SAP and Mainframe systems is a major advantage.
  • Strong foundational skills in Financial Analysis.

Soft Skills & Competencies:

• Communication: Excellent written and verbal communication skills; ability to translate complex data and detailed processes clearly and concisely to various stakeholders.
• Problem Solving: A proactive self-starter with a high attention to detail and strong analytical skills; proven ability to resolve complex tasks with minimal management direction.
• Interpersonal Skills: Ability to collaborate seamlessly with internal and external partners, build professional relationships, and thrive in a fast-paced environment.