Analyst - Asset Management ( SM1 )

Education Qualification :
Bachelor’s degree/diploma in computer science or information technology or equivalent

Skills :

Primary -> Process | Asset and Configurtaion managment process | 2 - Knowledgeable

Primary -> Behavioral | Aptitude|Communication | 1 - Aware

Primary -> Technology | ITIL and IT Operations | 2 - Knowledgeable

Secondary -> Behavioral | Aptitude|Information Processing | 3 - Experienced

Secondary -> Behavioral | Aptitude|Communication | 1 - Aware

Secondary -> Process | IT Service Management|Service Catalogue Management | 1 - Aware

Secondary -> Functional | Customer Support | 1 - Aware

Certification :

Technology | ITIL Foundation

Technical Primary Skills

1. Experience in Hardware and Software Asset Life Cycle Management

2. User asset On Boarding and Off Boarding

3. New User Asset On Boarding and Off Boarding

4. Knowledge of Contract Management

5. Knowledge of Procurement Life Cycle

6. Knowledge of Project Management too usage

7. Knowledge of using ITSM tools, namely ServiceNow and Remedy

Functional Primary Skills

Asset Management

Tagging and De-tagging of asset in Hardware Asset Management

Entitlement Vs Usage of licenses

User On Boarding and Off Boarding

Contract renewal and negotiations

Procurement Life Cycle

Create a plan in MS Project

Logging to the tool like Remedy or Service Now

Behavioral skills

1.Delivers information effectively in a variety of formats including email, analytical reports, and decision documents. Understand the views of others.

Can communicate assertively and effectively

Planning and Organizing

1.Establishes priorities that address the details and timelines needed to achieve the intended results; Is flexible and utilizes resources. communicates bad news, surprises early.

2.Able to identify critical path and plan for meeting the same

Customer and Business Orientation

1.Understands customer needs and displays commitment towards meeting them.

2.Demonstrates customer focus by seeking out, understanding, and responding to the needs of both internal and external customers.

3. Has sound understanding of the customer s business and can communicate suggestions to the customer.

4.Understands business impact of process to customer. Responds to customers needs, questions and concerns in an accurate, effective, and timely manner.

5.Effectively and professionally works with upset customers, solving their problems

Location:

IND-MH-Mumbai-CL

Created On:

01-Sep-2026