Cloud Solution Architect

Job Details:

We are seeking an experienced Azure Cloud Solution Architect with a utilities industry background to lead the migration of CRM data from an SAP-based platform to a SaaS solution. The role will focus on architecting secure, scalable Azure-based migration and integration solutions that support complex utilities customer data domains, regulatory requirements, and customer service operations.

The successful candidate will bring strong experience in Azure and CRM data models, enabling a smooth transition from legacy SAP landscapes to modern SaaS platforms with minimal business disruption.

Key Responsibilities

Azure Architecture & Solution Design

Design end-to-end Azure architectures to support SAP-to-SaaS data migration in a utilities context.

Define target-state migration solution using Azure services including:

Azure Data Factory

Azure Synapse Analytics

Azure Logic Apps

Azure Functions

Azure Service Bus / Event Grid

Azure SQL, Azure Blob Storage, Azure Data Lake Gen2

Data Migration

Architect migration of utilities CRM data, including customer, account, premise, meter, contract, billing, and interaction data.

Ensure data models are mapped correctly between SAP, Azure, and SaaS CRM platforms.

Define reconciliation, validation, and exception-handling processes to support billing accuracy and customer service continuity.

Integration Architecture

Design integration between SAP, Azure middleware, and SaaS CRM platforms using API-driven, event-based, or batch patterns.

Support near‑real‑time integration where required for customer updates and service workflows.

Work with integration platforms such as SAP CPI, Azure Integration Services, or equivalent tooling.

Security, Compliance & Governance

Ensure designs comply with utilities regulatory requirements, including GDPR, data residency, and audit obligations.

Implement Azure-native security controls:

Azure Active Directory (Entra ID)

RBAC, Managed Identities

Private Endpoints and Network Security Groups

Encryption at rest and in transit

Define governance for data lifecycle management, monitoring, and logging using Azure Monitor and Azure Policy.

Delivery & Stakeholder Engagement

Partner with utilities business stakeholders, CRM SMEs, SAP teams, SaaS vendors, and Azure engineers.

Translate business and regulatory needs into clear, practical architecture designs.

Provide architectural governance throughout build, test, cutover, and post‑migration phases.

Support SIT, UAT, market or regional cutovers, and production go‑live.

Required Skills & Experience

Utilities & Domain Experience

Strong background in the utilities sector (energy, water, gas, or multi-utility).

Solid understanding of utilities CRM data domains, including:

Customers and accounts

Premises and meters

Contracts, tariffs, and billing-related data

Customer interactions and service cases

Experience supporting customer service or billing transformation programmes.

Azure & Cloud Skills

Proven experience designing enterprise-scale solutions on Microsoft Azure.

Strong knowledge of Azure data, integration, and security services.

Experience with hybrid integration between on-premise SAP environments and Azure (VPN / ExpressRoute).

Professional Experience

7+ years’ experience in Solution Architecture or Cloud Architecture roles.

Experience working in complex, regulated environments.

Excellent stakeholder management and communication skills.

Desirable (Nice to Have)

Experience with utilities-specific SAP solutions (e.g. IS‑U, S/4 Utilities).

Experience migrating to or integrating with SaaS CRM platforms (e.g. Salesforce, Dynamics 365, industry SaaS CRMs).

Knowledge of SAP CPI integrated with Azure.

Familiarity with Azure DevOps and CI/CD for data and integration pipelines.

Microsoft certifications:

Azure Solutions Architect Expert

Azure Data Engineer Associate

Key Deliverables

Azure target-state architecture aligned to utilities and CRM needs.

SAP-to-SaaS CRM data migration strategies and cutover plans.

Security, compliance, and operational design artefacts.

Architecture assurance and knowledge transfer to delivery teams.

Lightweight

Azure Cloud Solution Architect – SAP to SaaS (Utilities)

Industry: Utilities

We’re looking for an experienced Azure Cloud Solution Architect to support the migration of customer CRM data from an SAP platform to a SaaS solution within the utilities sector.

This role suits someone with a strong Azure background, hands-on data migration experience, and a solid understanding of utilities CRM and customer data.

What You’ll Be Doing

Designing Azure-based architectures for SAP-to-SaaS customer data migration

Leading data and integration design for CRM, customer, and billing-related data

Working with Azure, and SaaS teams to deliver secure and compliant solutions

Supporting data migration, integration, testing, and cutover activities

Providing architectural oversight and stakeholder assurance

What We’re Looking For

Strong experience as a Cloud / Solution Architect on Microsoft Azure

Experience migrating data to SaaS platforms

Utilities industry background (energy, water, gas)

Good understanding of CRM data – customers, accounts, premises, meters, contracts, interactions

Experience with Azure services such as Data Factory, Logic Apps, Functions, Service Bus, SQL / Data Lake

Knowledge of security, GDPR, and working in regulated environments

Nice to Have

SaaS CRM platforms (e.g. Salesforce, Dynamics 365)

Azure certifications (Solutions Architect, Data Engineer)