HR Head

About the role

Lead the end-to-end recruitment process to attract, hire, and retain highly qualified driving instructors, administrative personnel, and branch managers. Ensure a seamless onboarding experience tailored to the driving school environment. Act as a trusted advisor to the executive team, aligning HR initiatives with TL Mabuhay Driving Lesson Academy's business objectives and regional expansion plans.

Key responsibilities

• Lead the end-to-end recruitment process to attract, hire, and retain highly qualified driving instructors, administrative personnel, and branch managers
• Ensure a seamless onboarding experience tailored to the driving school environment
• Develop and implement performance evaluation systems to monitor employee productivity, driving instructor effectiveness (such as student pass rates and safety records), and customer service quality
• Serve as the primary point of contact for workplace issues, grievance handling, and disciplinary actions
• Foster a positive, safe, and inclusive company culture that aligns with the academy's core values
• Ensure all HR policies, contracts, and company regulations are strictly aligned with Philippine labor laws (DOLE) and regulatory requirements for driving schools (e.g., LTO accreditation standards)
• Oversee payroll processing, employee benefits administration, and compensation strategies to ensure the academy remains competitive in the local market
• Identify skill gaps and organize continuous professional development programs, particularly focusing on instructional techniques, defensive driving updates, and customer service excellence for instructors
• Champion a workplace culture that inherently prioritizes safety, patience, ethical conduct, and strict adherence to driving regulations
• Streamline and modernize HR processes to improve efficiency and consistency across all academy branches

About you

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, or a closely related field
• Minimum of 5 years of comprehensive HR generalist experience, with at least 2-3 years in a proven managerial or leadership capacity
• Previous HR experience within the education, vocational training, or transportation/automotive sectors is highly advantageous
• In-depth understanding of Philippine labor standards, DOLE compliance, and hands-on experience managing employee relations
• Exceptional interpersonal, negotiation, and conflict-resolution skills, coupled with strong written and verbal communication abilities
• Highly adaptable and capable of managing multiple priorities
• Exercise sound judgment and maintain the highest level of confidentiality regarding sensitive employee, student, and business data