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Bacco - Assistant Restaurant Manager

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Onsite

Bacco - Assistant Restaurant Manager

Khách Sạn Fairmont Hanoi

Bacco - Assistant Restaurant Manager

Skills

OraclePerformance ManagementCompliance

2 months ago

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Important information


Location:

Hanoi, Vietnam

Work mode:

Onsite

Published on:

2 September 2026

What they need


Hạn nộp: 14/09/2026

Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

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Số lượng

1

Nơi làm việc

Quận Hoàn Kiếm - Hà Nội

Giờ làm việc

Làm theo ca

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề

Ẩm thực

Vị trí

Outlet Manager

Cập nhật

02/09/2026 21:59

Mô tả công việc

The Assistant Restaurant Manager supports daily restaurant operations by leading teams on the floor, coaching supervisors, and ensuring service standards are executed consistently. This role focuses on preparing teams to deliver exceptional guest experiences while supporting operational and business objectives.

Responsibilities

Leadership and Guest Experience

  • Support and protect the guest experience through visible floor leadership
  • Coach supervisors and colleagues in real time during service
  • Ensure guests receive timely, attentive, and personalized service

Operational Management

  • Support daily operational planning and execution
  • Ensure opening and closing procedures are completed correctly
  • Monitor service standards, cleanliness, and readiness throughout operations
  • Support compliance with food safety and hygiene standards

Business and Performance Management

  • Assist in managing labor, productivity, and operating costs
  • Support inventory controls and cost awareness
  • Contribute to achieving outlet performance targets

Use of Systems and Tools

  • Ensure effective use of approved hotel systems, including the Oracle Simphony Point-of-Sale system, SevenRooms Table Management System, and Oracle OPERA Cloud Property Management System, to support accurate reporting, guest recognition, and service consistency

Working Together

  • Work closely with colleagues across Food and Beverage, Culinary, Front Office, Housekeeping, and other hotel teams to align operations and protect the guest experience

Professional Standards

  • Maintain strong floor presence during service periods to support teams and guests
  • Arrive prepared and on time, setting the tone for professionalism and accountability
  • Actively participate in fire and life safety training and drills to ensure the safety and wellbeing of guests and colleagues

Other Responsibilities

  • Attend all meetings, briefings, and trainings as assigned
  • Ensure teams are scheduled, prepared, and supported for service
  • Maintain a high standard of professionalism and conduct at all times
  • Perform other reasonable duties assigned by the Management of the Hotel

Quyền lợi được hưởng

Competitive salary package with service charge

Full salary and service charge during probation

Thoughtfully designed benefits supporting your wellbeing and growth

2 days off per week

Social insurance in accordance with the law

Attractive gifts for public holidays and special occasions

Annual Summer Outing

Daily meals provided at the Staff Cafeteria

A chance to grow your career in a luxury, world-class environment

Learning & development opportunities within Accor group

Global career mobility opportunities

Professional and inspiring working environment

Recognition culture & employee engagement activities

Yêu cầu công việc

Knowledge and Experience

  • University, college, or vocational education preferred
  • Previous management experience in Food and Beverage is an advantage
  • English is used daily in the workplace to support communication with an international and diverse five-star hotel clientele; proficiency is considered an asset
  • Strong working knowledge of hospitality systems such as Oracle Simphony, SevenRooms, and Oracle OPERA Cloud is an advantage

Competencies

  • Strong leadership presence and guest focus
  • Ability to coach and develop leaders and colleagues
  • Sound judgment and operational decision making
  • Collaborative mindset and ownership of performance outcomes
  • Professional presence and credibility

Yêu cầu hồ sơ

Gửi CV qua Hoteljob

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