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It Supervisor

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It Supervisor

Ascott Tay Ho Hanoi

It Supervisor

2 months ago

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Important information


Location:

Hanoi, Vietnam

Work mode:

Onsite

Published on:

31 August 2026

What they need


Hạn nộp: 12/09/2026

Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

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Số lượng

2

Nơi làm việc

Quận Tây Hồ - Hà Nội

Giờ làm việc

Giờ hành chính

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề

IT

Vị trí

Trưởng ca/ Giám sát

Cập nhật

30/08/2026 23:28

Mô tả công việc

  • Supervise and maintain all IT operation
  • Conduct Star selection to meet the essential requirements of the employee specifications for their position.
  • Arranging the duty roster
  • Conduct the performance evaluation, OJT training for new star.

Maintaining & Supporting

  • The Hotel’s computer system both hardware and software is fully accounted, properly maintained and reliable.
  • Procedures are implemented and followed in the event of any problem encountered in software and hardware, they are addressed immediately.
  • Routine system setups as may be required by software are performed and/or programs such as regular update of antivirus programs.
  • Any departments of the hotel are assisted in formulating their IT material requirements and receiving adequate solutions to their needs.
  • Regular training on IT security are provided and all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures are strictly followed by all employees of the hotel.

Security & Back up

  • The physical and logical security of IT system is ensured.
  • Regular computer audits are performed to search for unauthorized programs, improper setup or loopholes in the security setup
  • Daily, monthly back up procedures, are strictly performed to ensure the successful completion of the process and the safeguard of the backup tapes.

Reporting & Administration

  • Any problems encountered in software and hardware by all departments are attended and a register of such incidents is kept as well as the manner in which they have been solved.
  • Other duties are performed as assigned by the Head of Management.
  • Be proactive in self-setting specific goals to develop in professional career.

Quyền lợi được hưởng

  • Competitive salary
  • Two-month probation period with full salary
  • Two days off per week
  • Social Insurance contributions based on actual salary
  • Seniority bonus policy
  • Suncare health insurance
  • Employee recognition policy for contributions and performance
  • Annual bonuses, gifts, and appreciation programs for holidays and Tet (Lunar New Year)

Yêu cầu công việc

  • Diploma or Vocational Certificate in Computer Science or IT or related field
  • Minimum 3 years’ related experience in 4* or 5* hotels/ resorts
  • Proficient in English.
  • Working knowledge of networks and operating systems and databases
  • Strong analytical and problem-solving skills
  • Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
  • Great communication skills
  • A team player, proactive, responsible, hardworking and able to work under pressure

Yêu cầu hồ sơ

  • Nộp hồ sơ ứng tuyển trên Hoteljob.vn.

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