Lễ Tân Ca Đêm/ Night Resort Host

Lễ tân ca đêm/ Night Resort Host

Hạn nộp: 30/09/2026

Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

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Số lượng

1

Nơi làm việc

Thành Phố Huế - Huế

Giờ làm việc

Ca đêm

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề

Tiền sảnh

Vị trí

Nhân viên

Cập nhật

01/09/2026 19:33

Mô tả công việc

1. To provide guest recognition at all times by interaction with guest on a continual an complete basis.

2. To do your utmost to ensure optimum guest comfort and satisfaction.

3. To never say “ no “ to a guest and going out of your way to satisfy a guest request even if the item or service is unavailable.

4. To know all in house guest names and villa numbers and be able to recognize guest by sight. To use guests first name as form off address.

5. To record all guest complaints, guest comments, compliments, damage or loss of guest property, and other relevant information in the Resort Host Log Book.

6. To report all guest complaints, compliments and suggestions immediately to Management.

7. To be fully coversant in all Fidelio computer Front Office operation.

8. To use Fidelio guest history as a tool to become fully conversant with returning guests likes and dislike, previous experiences, preferred activities, children’s names, F&B preferences. Etc.

9. To obtain selective guest history information from our in house guest and input important information into the Fidelio guest profile.

10. To attend the daily morning or afternoon Front Office briefing at beginning of your shift.

11. To attend the monthly Resort Host meeting with the Director of Room.

Quyền lợi được hưởng

• Competitive salary
• Attractive benefits
• Accommodation, transportation, meals and uniforms provided
• General insurance provided for inpatient medical treatment
• Outpatient medical treatment claims
• Opportunity to attend various professional training courses
• Opportunity for promotion and transfer within the group
• Opportunity to experience at Hotels and Resorts belonged to Banyan Tree Group

Yêu cầu công việc

• Strong Vietnamese and English language skills.
• Ability to perform clerical duties

Yêu cầu hồ sơ

Please send:

• CV with recent updated photo together with expected salary.
• Send the updated CV in English to us or apply directly via Hoteljob