Manager - CHA Operations

Job Description Manager - CHA Operations

Company

Kiran Group

Position

Manager CHA Operations

Location

Gandhidham / Mundra, Gujarat

Experience

10+ Years

Industry Preference

Custom House Agent (CHA) / Customs Clearance / Logistics & Supply Chain

Salary

Best in the Industry

Job Summary

We are seeking an experienced and dynamic Manager – CHA Operations to lead and manage end-to-end Customs House Agent (CHA) operations for Kandla and Mundra Ports. The ideal candidate should have strong leadership experience in the CHA industry, in-depth knowledge of customs regulations, and excellent relationships with Customs and Port Authorities.

Key Responsibilities

• Lead and manage overall CHA operations across Kandla and Mundra Ports.
• Ensure smooth execution of import and export customs clearance activities.
• Coordinate with Customs Officials, Port Authorities, Shipping Lines, and other regulatory agencies.
• Ensure compliance with Customs Act, DGFT regulations, and all statutory requirements.
• Monitor documentation, customs filing, assessments, examinations, and cargo clearances.
• Lead and mentor the operations team to achieve operational excellence.
• Resolve customs-related issues and ensure timely cargo movement.
• Build and maintain strong professional relationships with Customs and Government authorities.
• Monitor operational KPIs, productivity, and service quality.
• Drive process improvements and ensure customer satisfaction.

Required Skills

• Strong leadership and team management skills.
• Excellent knowledge of Customs Clearance Procedures and Documentation.
• Hands-on experience in handling Import & Export Operations.
• Sound understanding of ICEGATE, EDI systems, Customs notifications, and Port procedures.
• Strong liaison and negotiation skills with Customs and Government Authorities.
• Excellent communication, coordination, and problem-solving abilities.

Educational Qualification

• Bachelor's Degree in any discipline.
• Professional certifications in Customs, Logistics, or Supply Chain will be an added advantage.

Preferred Candidate Profile

• Minimum 10+ years of experience in the CHA industry, including leadership responsibilities.
• Must have managed Customs Clearance Operations at Kandla and Mundra Ports.
• Strong network and working relationship with Customs Officials and Port Authorities.
• Candidates must be from the same CHA/Customs Clearance industry only.
• Preference will be given to candidates residing in Gandhidham or Mundra.

Why Join Kiran Group?

• Industry-leading compensation package.
• Opportunity to work with one of the leading logistics organizations.
• Leadership role with excellent career growth opportunities.
• Professional and collaborative work environment.