Operations Manager

Hạn nộp: 12/09/2026

Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

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Số lượng

1

Nơi làm việc

Quận Tây Hồ - Hà Nội

Giờ làm việc

Giờ hành chính

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề

Quản lý, điều hành

Vị trí

Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật

30/08/2026 21:10

Mô tả công việc

Primary Responsibilities

• Oversee and manage daily hotel operations across multiple departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
• Ensure seamless guest experiences by maintaining high service standards and addressing guest concerns promptly.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Monitor financial performance, control costs, and optimize resources to maximize profitability.
• Coordinate with department heads to ensure smooth communication and collaboration.
• Conduct regular staff training programs to enhance skills, improve service, and maintain compliance with hotel standards.
• Monitor health and safety regulations to ensure compliance with local laws and company policies.
• Implement strategies to increase guest satisfaction and handle customer feedback effectively.
• Support the General Manager or Owner in executing business strategies and operational improvements.
• Analyze operational data and prepare reports for management review.

Quyền lợi được hưởng

• Competitive salary
• Two-month probation period with full salary
• Two days off per week
• Social Insurance contributions based on actual salary
• Seniority bonus policy
• Suncare health insurance
• Employee recognition policy for contributions and performance
• Annual bonuses, gifts, and appreciation programs for holidays and Tet (Lunar New Year)

Yêu cầu công việc

• University diploma / degree, preferably in Tourism (or equivalent Hospitality and Tourism studies)
• High level of English and of a second language (preferably that spoken by the majority of the hotel clients).
• Knowledge of the workings of all operative departments.
• HR management
• Profitability management
• Clients and marketing management
• Prestige or computer systems used by the hotel.
• 2 years in the same position in hotels of a similar category.
• 2 years in a position immediately below or 1 year in the same position in hotels of a similar category.

Yêu cầu hồ sơ

• Please submit your application CV via Hoteljob.vn.