Senior Learning & Development Executive

Hạn nộp: 30/10/2026

Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

Thông tin cơ bản

Số lượng

1

Nơi làm việc

Giờ làm việc

Giờ hành chính

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Khác

Ngành nghề

Hành chính, nhân sự

Vị trí

Nhân viên

Cập nhật

22/09/2026 15:32

Mô tả công việc

WHO WE ARE LOOKING FOR

We’re looking for a hands-on Learning & Development professional who can turn service and operation needs into practical and engaging learning experiences. You should be confident in facilitation, understand service-driven environments, and know how to make learning relevant, simple, and applicable to daily work.

Department: Human Resources – Talent & Culture Development

Report Line: Talent & Culture Development Manager

WHAT YOU WILL DO

1- Learning Needs & Program Design

Identify service and operation needs through discussions with managers, employee feedback, customer rating review and business priorities.

Design and develop training content, facilitator guides, activities, case studies, role-plays, and other learning materials.

Continuously review and improve learning programs based on feedback and evolving business needs.

2- Training Delivery

Facilitate classroom training, workshops, role-plays, and other interactive learning sessions.

Adapt training methods and content to different audiences, with a strong focus on frontline and Operations teams.

Provide follow-up support and coaching to reinforce learning applications after training.

Design and delivery of new hire unforgettable orientation programs.

3- Corporation Culture

Contribute to initiatives that strengthen company culture, values, service mindset, and employee experience.

Support Talent & Culture projects and internal engagement activities when required.

4- Learning Effectiveness & Coordination

Track training participation, learner feedback, and program effectiveness.

Maintain training schedules, materials, records, and related documentation.

Work closely with HR, Operations, and relevant stakeholders to ensure learning programs address actual business needs.

Prepare regular training updates and reports for the Talent & Culture Manager.

Quyền lợi được hưởng

13th-month salary and annual performance bonus under a competitive compensation scheme

Annual leave: 12 days [+ seniority accrual]

Discounted stays across MVL’s 50+ hotels and resorts

Laptop allowance provided

Social insurance in accordance with Vietnamese law; premium health insurance

Yêu cầu công việc

WHAT YOU WILL BRING

Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.

Minimum 3–4 years of experience in Learning & Development, Training, or a similar role.

Proven experience in training facilitation and content development.

Strong presentation, communication, and interpersonal skills.

Background in Hospitality, Retail, F&B, Service, or multi-site/chain businesses is a strong advantage.

Energetic, engaging, proactive, and comfortable working in a fast-paced environment.

Good organizational and stakeholder management skills.

Proficiency in Microsoft Office / Google Workspace; experience with Canva or LMS platforms is a plus.

English proficiency is an advantage.

Yêu cầu hồ sơ

CV