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Admin & Customer Service

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Onsite

Admin & Customer Service

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Admin & Customer Service

2 months ago

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Important information


Contract type:

Permanent

Salary:

IDR 48,000,000 – IDR 54,000,000 / year

Location:

Depok, Depok City, West Java, Indonesia

Work mode:

Onsite

Published on:

7 September 2026

What they need


Admin & Customer Service (Bakery)

Kualifikasi:

 1.⁠ ⁠Pendidikan min D3/S1 jurusan Marketing/Komunikasi

 2.⁠ ⁠⁠Berpengalaman sebagai Admin, Customer Service, Sales Admin minimal 2 tahun

 3.⁠ ⁠⁠Memiliki kemampuan komunikasi yang baik

 4.⁠ ⁠Ramah, responsif dan multi tasking dalam menangani customer

 5.⁠ ⁠⁠Memiliki sales mindset dan mampu closing dengan baik

 6.⁠ ⁠⁠Mampu memahami kebutuhan customer dengan baik

 7.⁠ ⁠⁠Mampu menangani complain customer dan penyelesaian masalah dengan baik

 8.⁠ ⁠⁠Terbiasa menggunakan Google Sheets, Google Drive, dan Whatsapp Business

 9.⁠ ⁠⁠ Mampu bekerja secara target dan memiliki problem solving yang baik

10.⁠ ⁠⁠Cepat belajar, teliti, dan jujur

11.⁠ ⁠⁠Bersedia bekerja saat weekend & peak season

12.⁠ ⁠⁠Berpengalaman dibidang F&B terutama bakery menjadi nilai tambah

Nilai Tambah

  • ⁠ ⁠Memahami dasar marketing funnel / customer journey.

  • ⁠ ⁠Memiliki pengalaman melakukan online selling.

  • ⁠ ⁠Terbiasa membaca data penjualan dan membuat laporan sederhana.

  • ⁠ ⁠Memiliki pengalaman menangani customer melalui WhatsApp/DM/marketplace.

  • ⁠ ⁠Memiliki pengalaman upselling dan cross-selling

Kandidat ideal: responsif, ramah & komunikatif, punya sales instinct,⁠ cepat belajar,⁠ teliti, customer-oriented, tidak mudah menyerah ketika customer belum langsung membeli, terbiasa bekerja dengan target

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