Cafe Operations Manager

Café Operations Manager

Position: Café Operations Manager

Employment Type: Full-Time | On-site

Experience: 2–5 Years

Salary: Up to ₹45,000 per month

Job Overview

We are looking for an experienced and customer-focused Café Operations Manager to oversee the day-to-day operations of a café. The ideal candidate should have relevant experience in café, restaurant, hospitality, or F&B operations, with strong skills in team management, customer service, inventory control, and sales.

Key Responsibilities

⁠ ⁠Manage the overall day-to-day operations of the café.

⁠ ⁠Supervise, train, and manage café staff, including shift scheduling.

⁠ ⁠Ensure excellent customer service and handle customer queries and complaints.

⁠ ⁠Monitor sales performance and achieve daily/monthly sales targets.

⁠ ⁠Drive upselling and suggestive-selling initiatives.

⁠ ⁠Manage inventory, stock levels, wastage, and cost control.

⁠ ⁠Coordinate with vendors for procurement, deliveries, and stock requirements.

⁠ ⁠Handle POS operations, billing, cash management, and daily cash reconciliation.

⁠ ⁠Ensure compliance with food safety, hygiene, cleanliness, and SOPs.

⁠ ⁠Maintain café presentation and service quality standards.

⁠ ⁠Prepare daily operational and sales reports.

⁠ ⁠Ensure smooth coordination between staff, vendors, and management.

Candidate Requirements

⁠ ⁠2–5 years of relevant experience in Café, Restaurant, Hospitality, or F&B Operations.

⁠ ⁠Graduate or equivalent qualification preferred.

⁠ ⁠Strong team-handling and people-management skills.

⁠ ⁠Excellent communication and customer-service skills.

⁠ ⁠Hands-on experience with POS, billing, and cash reconciliation.

⁠ ⁠Knowledge of inventory and cost control.

⁠ ⁠Strong problem-solving and decision-making abilities.

⁠ ⁠Ability to work effectively in a fast-paced environment.

⁠ ⁠Willingness to work rotational shifts, weekends, and holidays as required.

Preferred Background

Candidates with experience in reputed café/F&B brands such as Café Coffee Day, Barista, Starbucks, Costa Coffee, Brewberrys Café, The Coffee Bean & Tea Leaf, Gloria Jean’s Coffees, Third Wave Coffee Roasters, The Nivara Coffee, Indian Coffee House, or other established café/F&B brands will be preferred.

Relevant experience from other café, restaurant, hospitality, or F&B organizations will also be considered.

How to Apply

Interested candidates can share their updated CV at:

Email: [email protected]

Contact: 7985164775

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person