Administrative Assistant (School Services) / 行政助理 (學校服務)

【職位詳情】

主要職責：

• 服務協調與管理： 專責為中小學、特殊學校及相關機構，統籌並管理特殊教育（SEN）到校支援服務，項目涵蓋個人治療、訓練小組、工作坊、家長活動及講座等。
• 持份者溝通： 作為主要聯絡人，與學校代表、導師及合作機構等持份者保持緊密溝通，建立並維繫良好的長期合作關係。
• 行政與文書處理： 負責相關服務的行政工作、整理活動記錄、更新數據系統，並協助處理其他指派之臨時任務（Ad-hoc duties）。

入職要求：

• 學歷資格： 持有高級文憑、副學士或以上學歷。
• 工作態度： 對特殊教育服務充滿熱誠；為人成熟主動、細心盡責，能獨立處事並具備良好的危機應變能力。
• 語文及技能： 具備卓越的中英文溝通及書寫能力（能以流利廣東話、英語，以及標準中文/英文進行專業對答、簡報及文書撰寫）；熟悉電腦操作（包括 MS Office 如 Word, Excel, PowerPoint）及中英文電腦打字。

經驗優先：

• 具優秀英文公開試成績者優先（HKDSE 達 4 級 / HKALE 達 D 級 / HKCEE 達 C 級或以上）。
• 具備補習中心、教育機構、客戶服務或行政工作經驗者優先考慮。
• 具備 SEN 小組教學或相關統籌經驗者將獲優先考慮。

【Job Details】

Key Responsibilities:

• Service Coordination & Management: Coordinate and manage Special Educational Needs (SEN) school-based support services for primary and secondary schools, special schools, and related organizations. Programs include individual therapy, training groups, workshops, parent activities, and seminars.
• Stakeholder Communication: Act as the main contact point to maintain close communication with school representatives, tutors, and partner organizations, building and sustaining long-term collaborative relationships.
• Administrative Support: Handle daily administrative tasks, maintain activity records, update data systems, and assist with other ad-hoc duties as assigned.

【Requirements】

• Education: Higher Diploma, Associate Degree, or above.
• Attributes: Passionate about SEN services; mature, proactive, detail-oriented, and responsible. Able to work independently with good problem-solving and crisis management skills.
• Language & Skills: Excellent command of written and spoken English and Chinese (fluent in Cantonese and English for professional communication, presentations, and document drafting). Proficient in MS Office (Word, Excel, PowerPoint) and Chinese/English typing.

【Preferred Qualifications (An Advantage)】

• Good results in English public examinations (e.g., HKDSE Level 4 / HKALE Grade D / HKCEE Grade C or above).
• Prior experience in tutorial centers, educational institutions, customer service, or administrative roles.
• Experience in SEN group teaching or related project coordination.