電話銷售主任 Call Center Officer

Responsibilities:

• Handling inbound phone calls , WhatsApp and emails from our customers 負責處理旅行團產品銷售工作客戶來電、WhatsApp及電郵查詢
• Deliver quality services and processing customer’s requests in a timely and accurate manner 提供優質服務及迅速及準確回覆客戶查詢

Requirements:

• Form 5/DSE or above 中五 / 香港中學文憑試 以上程度
• Minimum 2 years relevant experience in telesales / hotline service 兩年或以上電話銷售 / 熱線中心 相關經驗
• With relevant experience in tourism or hospitality sector is preferred 旅遊業同業 / 酒店 / 航空業經驗者優先考慮
• Excellent customer-service manner, communication and problem solving skills 良好客戶服務，溝通及解決問題能力
• Good command in both spoken and written English, Chinese and Mandarin 良好粵語、基本英語會話及普通話
• Proficient in using MS Words , MS Excel and Chinese typing 具基本電腦文書知識如：MS Words , MS Excel及中文輸入法
• Fresh graduate will also be considered  歡迎應屆畢業生申請

Interested parties, please click "Apply Now" to send your full resume stating your availability, present and expected salary to Human Resources Development Department. Thank you.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes.