售后服务工程师

该职位来源于猎聘 Base in Tianjin Qualifications (minimum requirements) 任职资格： Education 教育背景： College Degree or Bachelor Degree major in engineering, Mechatronics, machinery, automation, electrics, food industry. 工程、机电、机械、自动化、电子电气、食品工程等大学专科及以上学历。 Familiar with mechanical/electrical/control knowledges, could read construction, machinery, electric drawings. 具有机械、电气、工业控制等方面知识，能够看懂建筑、机械、电气图纸。 Familiar with AB, SIEMENS etc. programming. 熟悉AB、西门子编程。 Fluent in written and Verbal English. 熟练的英语听说读写技能。 Familiar with MS software, engineering software like AutoCAD, good at self-learning. 熟练使用电脑软件、工程软件，具备自学能力。 Professional experience 专业经验： Minimum 5 years of experience with a service roll in related industries like food industry, beverage industry, etc. 至少5年食品饮料生产线等相关行业安装调试、售后服务工作经验。 Familiar with bakery industry. Familiar with bakery theories, techniques and applications will be a plus. 熟悉烘焙行业。熟悉烘焙理论、工艺与应用者优先考虑。 Good at on site coordination. Could work independently. 擅长项目现场组织沟通协调。具备独立开展工作能力。 Great professional ethics, integrity, cooperative. 良好的职业道德，为人诚恳，具有合作精神。 Key areas of responsibility 主要工作职责: Act as Customer care engineer, implement FATs, onsite installations, commissioning, trainings for customers, Supply after sales services, remote supports, answer to technical questions per the company indicated. 作为售后服务工程师，按公司要求执行工厂设备出厂验收、公司设备在客户现场安装、调试、培训等、为客户提供售后服务、远程技术支持、技术问题解答等。 Key responsibilities include: 主要职责包括：

• Per indication, implement FAT.
• 按公司需要承担设备出厂测试。
• Implement installation, commissioning, training per project requests.
• 按项目要求执行安装、调试、培训等工作。
• Visit customers to supply after sales service per company request.
• 按公司要求拜访客户提供售后服务。
• Offer remote technical supports, or answer customers’ technique questions.
• 为客户提供远程技术支持，解答客户技术问题。
• Obtain good relationships with customers.
• 与客户维持良好关系。
• Deliver reports according to regulations.
• 按要求提交相关工作报告。 Other tasks assigned by leaders 领导指派的其他工作 职位福利：五险一金、交通补助、带薪年假、定期体检、高温补贴、采暖补贴