平安健康保险股份有限公司
方案策划/宣导经理
2 months ago
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Important information
Contract type:
Permanent
Location:
Beijing, China
Work mode:
Hybrid
Published on:
11 August 2026
What they need
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北大医疗-北大医疗产品销售中心商保业务部
城市: 北京市 经验要求: 3年 招聘人数: 1人 昨天
岗位职责:
- 岗位职责：
- （1）负责商保客户到院后的服务衔接、权益核销与全流程服务交付
- （2）对接各院区运营团队，确保客户服务流程顺畅，体验一致
- （3）按产品类型分线上权益和线下场景两条线运营，确保两类产品均有专人负责
- （4）负责院区内部宣导、服务流程优化与客户体验设计
- （5）建立服务交付SOP，确保服务标准化与可复制
岗位要求:
- 任职要求：
- （1）具备3年以上客户运营、服务交付或活动策划经验
- （2）有医疗健康或保险行业客户服务经验者优先
- （3）熟悉线上权益运营或线下医疗服务场景者优先
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