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实习客服

上海极链网络科技有限公司

实习客服

2 months ago

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Important information


Contract type:

Permanent

Location:

Shanghai, China

Work mode:

Onsite

Published on:

26 August 2026

What they need


该职位来源于猎聘 工作职责: 1、售前接待:及时准确热情,接待客户咨询,向客户介绍产品,促成买卖的成交; 2、售中查询:接受客户咨询物流信息,及疑难件、丢失件的问题处理方案; 3、售后处理:妥善处理客户售后及投诉问题,及时处理退换货和问题订单,维护店铺形象及信誉您需要具备: 岗位要求: 1、大专及以上学历,具备相关淘宝客服工作经验优先; 2、打字速度快,熟悉电脑的基本操作; 3、性格积极乐观向上,认真负责,具备良好的服务意识;

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