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青岛海信电器营销股份有限公司

网络客服

2 months ago

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Important information


Contract type:

Permanent

Location:

Qingdao, Shandong, China

Work mode:

Onsite

Published on:

2 September 2026

What they need


该职位来源于猎聘 岗位要求:1.协助电子商务部渠道销售接待工作,通过网络在线接待用户,进行有效的客户管理和沟通,提升线上各渠道产品销售及用户体验。 2.负责了解并分析客户需求,制定有效的用户服务方案,妥善处理用户问题,应对各项危机。 3.负责跟进双向物流问题、发票开具邮寄问题、服务管理问题、舆情控制等售后工作,回访和维护用户服务订单。 4.负责沟通用户,进行回访,店铺数据提升等各项工作。 5.能适应晚班工作(根据岗位性质一般晚班21点或23点)。 薪资待遇:五险一金+带薪年假+定期体检+节日福利+季度福利+年终奖金…… (划重点:年轻的团队,融洽的氛围,规范的培养,广阔的发展空间)

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